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Full Time Customer Service Representative - Goodyear Job Opening In Goodyear – Now Hiring Enterprise Mobility

Full Time Customer Service Representative Goodyear

    United States Jobs Expertini Expertini › United States › Jobs › Goodyear › Other General › Full Time Customer Service Representative Goodyear

Job description

**Overview**

**Customer Service Representative** will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.

You will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.

**This is a FULL-TIME position (40 hours per week) that pays $17.00 / hour**

**Benefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits, 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!**

Apart from religious observation, must be able to work the following schedule:

+ Sunday 8:00am-2:30pm, Monday 7:00am-6:30pm, Tuesday 7:00am-6:30pm, Wednesday 7:00am-12:30pm, Thursday 7:00am-12:30pm
+ Wednesday 10:00am-6:30pm, Thursday 7:00am-6:30pm, Friday 7:00am-6:30pm, Saturday 7:30am-3:00pm
+ Thursday 12:00pm-6:30pm, Friday 7:00am-6:30pm, Saturday 7:30am-3:00pm, Sunday 8:00am-2:30pm, Monday 9:00am-6:30pm

Job location: 13740 W Van Buren St, Goodyear, AZ 85338

**Responsibilities**

+ Meet and greet customers in a friendly and timely manner
+ Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
+ Understand and communicate rental terms and conditions, vehicle features and other services
+ Provide directions and general assistance
+ Assist to assess condition of rental upon return
+ Process returns, check-ins and exit kiosk transactions
+ Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
+ Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
+ Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
+ Clean vehicle interior and exterior by hand or by operating washing equipment when needed
+ Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
+ Perform miscellaneous and backup duties job-related duties as assigned

_Equal Opportunity Employer/Disability/Veterans_

**Qualifications**

+ Must be at least 18 years of age
+ Must have at least 1 year prior customer service experience
+ Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important.

Enterprise Mobility is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.


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Are You Looking for Full Time Customer Service Representative Goodyear Job?

Great news! is currently hiring and seeking a Full Time Customer Service Representative Goodyear to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Enterprise Mobility adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Full Time Customer Service Representative Goodyear Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Goodyear. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Full Time Customer Service Representative Goodyear?

Key qualifications for Full Time Customer Service Representative Goodyear typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Full Time Customer Service Representative Goodyear Job Success

Enterprise Mobility interview tips for Full Time Customer Service Representative Goodyear

Here are some tips to help you prepare for and ace your Full Time Customer Service Representative Goodyear job interview:

Before the Interview:

Research: Learn about the Enterprise Mobility's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Full Time Customer Service Representative Goodyear interview at Enterprise Mobility, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Enterprise Mobility's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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