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Full-Time Customer Service Supervisor Job Opening In Conway – Now Hiring Kohl's


Job description

About the Role

In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.




What You’ll Do
+ Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
+ Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
+ Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
+ Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards
+ Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
+ Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)



All Supervisor roles at Kohl’s are responsible for:
+ Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
+ Exercising good judgment; taking appropriate partners as needed
+ Modeling, guiding and providing direction to associates
+ Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
+ Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
+ Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
+ Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
+ Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
+ Accomplishing multiple tasks within established timeframes
+ Training, monitoring and reinforcing company policies, procedures, standards and guidelines
+ Maintaining adherence to company safety policies for the safety of all associates and customers
+ Key holder responsibilities include opening and closing store processes, and providing direction to associates
+ Other responsibilities as assigned



What Skills You Have

Required
+ Must be at least 18 years of age or older
+ Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
+ Strong verbal/written communication and interpersonal skills
+ Flexible availability, including days, nights, weekends, and holidays


Preferred
+ 2 years experience in retail or similar industry


Pay Starts At: $17.25

Required Skill Profession

Other General


  • Job Details

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Unlock Your Full Time Potential: Insight & Career Growth Guide


Real-time Full Time Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Full Time in Conway, United States, highlighting market share and opportunities for professionals in Full Time roles.

164554 Jobs in United States
164554
45 Jobs in Conway
45
Download Full Time Jobs Trends in Conway and United States

Are You Looking for Full Time Customer Service Supervisor Job?

Great news! is currently hiring and seeking a Full Time Customer Service Supervisor to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kohl's adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Full Time Customer Service Supervisor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Conway. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Full Time Customer Service Supervisor?

Key qualifications for Full Time Customer Service Supervisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Full Time Customer Service Supervisor?

To improve your chances of getting hired for Full Time Customer Service Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Full Time Customer Service Supervisor Job Success

Kohl's interview tips for Full Time Customer Service Supervisor

Here are some tips to help you prepare for and ace your Full Time Customer Service Supervisor job interview:

Before the Interview:

Research: Learn about the Kohl's's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Full Time Customer Service Supervisor interview at Kohl's, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kohl's's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Full Time Customer Service Supervisor Positions

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