• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Future Opening: Member Services Representative Job Opening In Wilmington – Now Hiring Planet Fitness


Job description

Job Summary


The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.


Essential Duties and Responsibilities 



  • Greet members, prospective members and guests, providing exceptional customer service.

  • Handle all front desk related activities including:


    • Answer phones in a friendly manner and assist callers with a variety of questions, correctly go through info call scripts.

    • Check members into the system.

    • New member sign-up.

    • Take prospective members on tours and properly present membership rates.


  • Facilitate needed updates to member’s accounts.

  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

  • Assist in maintaining the neatness and cleanliness of the club.

    • Complete daily cleaning tasks within first hour of your shift

    • Help complete priority cleaning list each day

    • Complete walk-arounds and bathroom checks every 20 minutes

    • Help complete any special cleaning projects per Club Manager 



  • Keep tour % at or above 60%

  • Keep PE@PF % at or above 60%

  • Always wear PF shirt and nametag

  • Enforcing all Planet Fitness member rules and policies

  • Following all Planet Fitness staff member policies and procedures


Qualifications/Requirements 



  • Customer service background preferred.

  • Basic computer proficiency.

  • A passion for fitness and health.

  • Upbeat and positive attitude!

  • Punctuality and reliability is a must.

  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

  • Strong listener with the ability to empathize and problem solve.

  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.

  • High School diploma/GED equivalent required.

  • Must be 18 years of age or older.


Physical Demands 



  • Continual standing and walking during shift.

  • Continual talking in person or on the phone during shift.

  • Must be able to occasionally lift up to 50 lbs.

  • Will occasionally encounter toxic chemicals during shift.


 


 

Required Skill Profession

Information And Record Clerks


  • Job Details

Related Jobs

Planet Fitness hiring Future Opening: Opening Member Services Representative Job in Boston, Massachusetts, United States
Planet Fitness
Boston, Massachusetts, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Gainesville, Georgia, United States
Planet Fitness
Gainesville, Georgia, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Bossier City, Louisiana, United States
Planet Fitness
Bossier City, Louisiana, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Salt Lake City, Utah, United States
Planet Fitness
Salt Lake City, Utah, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Dalton, Georgia, United States
Planet Fitness
Dalton, Georgia, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Richmond Heights, Ohio, United States
Planet Fitness
Richmond Heights, Ohio, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Charlotte, North Carolina, United States
Planet Fitness
Charlotte, North Carolina, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Greece, New York, United States
Planet Fitness
Greece, New York, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Wichita, Kansas, United States
Planet Fitness
Wichita, Kansas, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in St. Petersburg, Florida, United States
Planet Fitness
St. Petersburg, Florida, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Waltham, Massachusetts, United States
Planet Fitness
Waltham, Massachusetts, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Raleigh, North Carolina, United States
Planet Fitness
Raleigh, North Carolina, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Lockport, New York, United States
Planet Fitness
Lockport, New York, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Chesapeake, Virginia, United States
Planet Fitness
Chesapeake, Virginia, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Woonsocket, Rhode Island, United States
Planet Fitness
Woonsocket, Rhode Island, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Springfield, Illinois, United States
Planet Fitness
Springfield, Illinois, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in West Palm Beach, Florida, United States
Planet Fitness
West Palm Beach, Florida, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Adrian, Michigan, United States
Planet Fitness
Adrian, Michigan, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Laguna Niguel, California, United States
Planet Fitness
Laguna Niguel, California, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Watertown, Massachusetts, United States
Planet Fitness
Watertown, Massachusetts, United States
Planet Fitness hiring Future Opening-: Member Services Representative Job in San Diego, California, United States
Planet Fitness
San Diego, California, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Dalton, Georgia, United States
Planet Fitness
Dalton, Georgia, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Bossier City, Louisiana, United States
Planet Fitness
Bossier City, Louisiana, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in San Marcos, California, United States
Planet Fitness
San Marcos, California, United States
Planet Fitness hiring Member Services Representative (Future Opening) Job in Chula Vista, California, United States
Planet Fitness
Chula Vista, California, United States
Planet Fitness hiring Future Opening: Member Services Representative Job in Pasco, Washington, United States
Planet Fitness
Pasco, Washington, United States
Planet Fitness hiring Future Opening: Member Services Representative Evenings Job in Bossier City, Louisiana, United States
Planet Fitness
Bossier City, Louisiana, United States
Planet Fitness hiring Future Opening: Overnight Member Services Representative Job in Chelsea, Massachusetts, United States
Planet Fitness
Chelsea, Massachusetts, United States
Planet Fitness hiring Future Opening: Morning Member Services Representative Job in Bossier City, Louisiana, United States
Planet Fitness
Bossier City, Louisiana, United States
Planet Fitness hiring Future Opening: Overnight Member Services Representative Job in Woburn, Massachusetts, United States
Planet Fitness
Woburn, Massachusetts, United States
Planet Fitness hiring Future Opening: Member Services Representative - Opener Job in Natick, Massachusetts, United States
Planet Fitness
Natick, Massachusetts, United States
Planet Fitness hiring Future Opening: Overnight Member Services Representative Job in Tomball, Texas, United States
Planet Fitness
Tomball, Texas, United States

Unlock Your Future Opening Potential: Insight & Career Growth Guide


Real-time Future Opening Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Future Opening in Wilmington, United States, highlighting market share and opportunities for professionals in Future Opening roles.

11976 Jobs in United States
11976
21 Jobs in Wilmington
21
Download Future Opening Jobs Trends in Wilmington and United States

Are You Looking for Future Opening: Member Services Representative Job?

Great news! is currently hiring and seeking a Future Opening: Member Services Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Planet Fitness adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Future Opening: Member Services Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Wilmington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Future Opening: Member Services Representative?

Key qualifications for Future Opening: Member Services Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Future Opening: Member Services Representative?

To improve your chances of getting hired for Future Opening: Member Services Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Future Opening: Member Services Representative Job Success

Planet Fitness interview tips for Future Opening: Member Services Representative

Here are some tips to help you prepare for and ace your Future Opening: Member Services Representative job interview:

Before the Interview:

Research: Learn about the Planet Fitness's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Future Opening: Member Services Representative interview at Planet Fitness, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Planet Fitness's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Future Opening: Member Services Representative Positions

Setting up job alerts for Future Opening: Member Services Representative is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!