Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Genesys Engage CTI Genesys Developer (Genesys Cloud Developer).
United States Jobs Expertini

Urgent! Genesys Engage - CTI Genesys Developer (Genesys Cloud Developer) Job Opening In Columbus Ohio – Now Hiring Macpower Digital Assets Edge Private Limited

Genesys Engage CTI Genesys Developer (Genesys Cloud Developer)



Job description

Job Summary: We are seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms.

The ideal candidate will be responsible for designing, developing, and maintaining customized Genesys Cloud flows, integrations, and automation solutions.

This is an exciting opportunity to work on cutting-edge cloud-based contact center technologies and deliver transformative solutions to our clients.


Key Responsibilities:


  • Design, develop, and test Genesys Cloud flows utilizing common modules, data actions, data tables, and other components.

  • Implement and enhance Genesys Cloud solutions using SDKs and APIs.

  • Collaborate with cross-functional teams to gather requirements and propose technical solutions.

  • Develop and maintain automation scripts using Python and JavaScript to configure and manage Genesys Cloud.

  • Integrate Genesys Cloud with Salesforce CTI and other third-party applications.

  • Build and manage digital bots for chat and email within the Genesys Cloud ecosystem.

  • Implement Workforce Engagement Management (WEM) solutions.

  • Monitor, analyze, and troubleshoot Genesys Cloud applications to ensure stability and optimal performance.

  • Create detailed documentation on design, data handling, error management, monitoring, alerting, and testing processes.





Qualifications:


  • 5+ years of hands-on experience in designing, developing, and testing Genesys Cloud flows.

  • Strong understanding of Genesys Engage and CTI Genesys.

  • Experience with Python and JavaScript for scripting and automation within Genesys Cloud.

  • Demonstrated ability to quickly learn and apply new technologies.

  • Proven experience integrating Genesys Cloud with Salesforce CTI and third-party systems.

  • Solid experience with AWS Lex, especially in creating natural language understanding (NLU) capabilities.

  • Excellent analytical, problem-solving, and communication skills.





Preferred Skills (Nice to Have):


  • Experience with cloud services like AWS or Azure.

  • Familiarity with CI/CD pipelines and DevOps practices.

  • Genesys Cloud Certifications (Preferred but not required).





Why Join Us?


  • Opportunity to work with the latest cloud-based contact center technology.

  • Collaborative and innovative work environment.

  • Career growth with a fast-paced, forward-thinking team.





To Apply:

Please submit your resume along with a brief cover letter detailing your experience with Genesys Cloud, Python, and AWS Lex.



Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Genesys Engage Potential: Insight & Career Growth Guide


  • Real-time Genesys Engage Jobs Trends in Columbus, Ohio, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Genesys Engage in Columbus, Ohio, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 93 jobs in United States and 3 jobs in Columbus, Ohio. This comprehensive analysis highlights market share and opportunities for professionals in Genesys Engage roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) Job?

    Great news! is currently hiring and seeking a Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Macpower Digital Assets Edge Private Limited adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Columbus Ohio. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer)?

    Key qualifications for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer)?

    To improve your chances of getting hired for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) Job Success
    Macpower Digital Assets Edge Private Limited interview tips for Genesys Engage   CTI Genesys Developer (Genesys Cloud Developer)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Macpower Digital Assets Edge Private Limited's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) interview at Macpower Digital Assets Edge Private Limited, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Macpower Digital Assets Edge Private Limited's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) Positions

    Setting up job alerts for Genesys Engage CTI Genesys Developer (Genesys Cloud Developer) is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!