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Urgent! Global Director - Key Account Management - Consumer Job Opening In Charlotte – Now Hiring DP World Australia
Job Purpose:
The Global Key Account Manager (GKAM) operates within a dynamic, fast-moving consumer goods logistics environment where digital transformation, sustainability initiatives, and emerging technologies are reshaping industry practices.
The GKAM will serve as the primary voice and face of DP World, playing a pivotal role in our Consumer Vertical growth strategy.
The Global Key Account Manager (GKAM) operates within a dynamic, fast-moving consumer goods logistics environment where digital transformation, sustainability initiatives, and emerging technologies are reshaping industry practices.
The GKAM will serve as the primary voice and face of DP World, playing a pivotal role in our Consumer Vertical growth strategy.
The GKAM is responsible for nurturing and growing strategic relationships with our key clients globally, driving account plan execution, building trusted C-suite relationships, proactively identifying and qualifying opportunities, coordinating required expertise to scope and secure business, facilitating Quarterly Business Reviews (QBRs), and providing comprehensive visibility and regular updates to all stakeholders.
Key Accountabilities:
Strategic Client Management
Develop a comprehensive understanding of customers' business operations (strategic, operational, financial)
Build and maintain robust relationships with C-suite and senior client executives.
Understand their strategic ambitions, business needs, and challenges
Provide proactive solutions to address the customer’s challenges whilst serving as the primary point of contact and internal advocate
Solution Portfolio Management
Ensure (potential) customers understand the full spectrum of services and capabilities DP World offers (the complete toolbox) to meet evolving logistics
Business Development and Growth
Plan, schedule, and facilitate Quarterly Business Reviews and Customer Satisfaction Interviews with assigned accounts whilst maintaining current and future opportunities pipeline
Identify account growth and expansion opportunities, coordinate with internal teams to develop solutions for profitable sales volume aligned with strategic account objectives
Commercial Excellence
Understand customer buying processes and identify all influencers, intimately understanding their requirements
Lead the Bid Process, ensuring solution development, pricing, and negotiation efforts optimally address customer needs whilst coordinating involvement of all key internal stakeholders
Account Planning and Performance Management
Own development and continuous updating of customer global account plans, ensuring fitness for purpose as account management tools
Maintain plan integrity against customer needs for strategic planning via executive reviews
Track key account metrics, alert internal stakeholders of performance or cost-to-serve requirements, ensuring action plans are initiated and executed to resolution
Maintain current pipeline with quantified opportunities, values, and win probabilities.
Track growth, conversion, renewals, leakages, losses, margin
Issue Resolution and Coordination
Handle high-severity requests and issue escalations as required
Coordinate company personnel involvement, including support, service, and management resources, to meet account performance objectives and customer expectations requirements
Team Development and Best Practice
Mentor, coach and support team members to ensure best practice and standardized global account management approaches
Other
Responsible for the leadership of an engaged, geographically dispersed team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time-bound.
Always Act as ambassador for DP World; promoting and demonstrating positive behaviors in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
Perform other related duties as assigned
Experience, Skills and Qualification:
#LI-DS2
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
✨ Smart • Intelligent • Private • Secure
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Unlock Your Global Director Potential: Insight & Career Growth Guide
Real-time Global Director Jobs Trends in Charlotte, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Director in Charlotte, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 87784 jobs in United States and 805 jobs in Charlotte. This comprehensive analysis highlights market share and opportunities for professionals in Global Director roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! DP World Australia is currently hiring and seeking a Global Director Key Account Management Consumer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Global Director Key Account Management Consumer Jobs Charlotte.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DP World Australia adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Director Key Account Management Consumer Jobs United States varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Director Key Account Management Consumer typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Global Director Key Account Management Consumer interview at DP World Australia, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DP World Australia's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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