Global Head of Public Relations

Job description

At UKG, the work you do matters.

The code you ship, the decisions you make, and the care you show a customer all add up to real impact.

Today, tens of millions of workers start and end their days with our workforce operating platform.

Helping people get paid, grow in their careers, and shape the future of their industries.

That’s what we do.

We never stop learning.

We never stop challenging the norm.

We push for better, and we celebrate the wins along the way.

Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together.

Because at UKG, your work matters—and so do you.

UKG is seeking a strategic and visionary Global Head of Public Relations to lead our global PR function.

This role is responsible for shaping and executing a comprehensive public relations strategy that enhances brand reputation, drives thought leadership and supports business objectives across all markets.

The ideal candidate is a seasoned communications leader with deep media relationships, crisis management expertise, and a global mindset.

**Key Responsibilities:**

+ **Strategic Leadership** : Develop and implement a global PR strategy aligned with corporate goals, brand positioning, and stakeholder expectations.
+ **Media Relations** : Cultivate and maintain strong relationships with top-tier media outlets, journalists, and influencers worldwide.
+ **Executive Communications** : Partner with senior leadership to craft compelling narratives, speeches, and media engagements.
+ **Reputation Management** : Lead proactive and reactive communications strategies to protect and enhance the company’s reputation.
+ **Crisis Communications** : Serve as a key advisor during high-stakes issues, managing sensitive communications and media responses.
+ **Global Coordination** : Oversee regional PR teams to ensure consistent messaging and execution across markets.
+ **Agency Management** : Manage global PR agencies and vendors, ensuring high performance and ROI.
+ **Measurement & Reporting** : Define KPIs and regularly report on PR impact, media coverage, and sentiment analysis.

**Preferred Qualifications:**

+ 10+ years of experience in public relations, corporate communications, or journalism, with at least 5 years in a global leadership role
+ Proven track record of managing high-profile media relations and crisis communications
+ Exceptional writing, storytelling, and presentation skills
+ Strong understanding of digital media, social platforms, and emerging communication trends
+ Experience working in a matrixed, multinational organization
+ Enterprise Saas, Technology industry experience a plus
+ Bachelor’s degree in Communications, Public Relations, Journalism, or related field
+ Master’s degree preferred
+ Collaborative and influential leader with executive presence
+ Agile and resilient in fast-paced, high-pressure environments
+ Data-driven and results-oriented
+ Passionate about brand, culture, and purpose

**Basic Qualifications:**

+ Bachelor's degree
+ 10 years of communications experience
+ 5 years of management experience

UKG is the Workforce Operating Platform that puts workforce understanding to work.

With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.

It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge.

Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster UKG participates in E-Verify.

View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $202k to $290k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location.

This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.

This policy governs all matters related to recruitment, advertising, and initial selection of employment.

It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Required Skill Profession

Other General