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Urgent! Global Service Commodity Manager Job Opening In Auburn Hills – Now Hiring Talascend
Talascend is seeking qualified candidates to apply for a Global Service Commodity Manager position for a leading automotive manufacturer located in Auburn Hills, Michigan
SUMMARY:
The Global Service Commodity Manager - Diesel / Transmission / Driveline will be responsible for managing a highly talented technical support team and executing deliverables aligned to field issue resolution initiatives.
The selected candidate will be responsible for leading the resolution of product related field issues and ensuring the success of field action repairs.
The role will require strong leadership characteristics and technical proficiency in order to achieve cross functional buy in on repair direction and ensure repair effectiveness.
RESPONSIBILITIES:
- Champion for the resolution of product issues identified though Field Reporting, & various call center data trends.
- Daily interaction with Product Development, Customer Experience, and Technical Safety and Regulatory Compliance (TSRC) at varying levels of management to ensure successful field resolution of product issues.
- Primary internal global escalation point to ensure the timely release of pending field actions.
- Primary liaison to direct Product Development and Customer Experience for appropriate repair methods and communication strategy.
- Maintain awareness of all field issues impacting the respective commodity areas.
- Maintain expertise in past, present, and future vehicle diesel, transmission, and driveline systems and repair processes.
- Investigate, propose, and implement solutions for issues relating to Fixed First Visit.
- Project manage and lead initiatives to improve Fixed First Visit, Customer Service Index (CSI), and other service related projects.
- Daily management of the commodity specific Field Technical Support team - including team member development, performance goals, and workload balance.
Employee will need to work cross functionally to provide guidance in field and dealer processes and provide appropriate direction to ensure the successful resolution of product related field issues.
The selected candidate must also be able to identify and implement solutions to enhance departmental performance and efficiency.
REQUIREMENTS:
• Bachelors degree in Engineering, Automotive Technologies or a closely related field
• Minimum 3 years of leadership experience with proven ability to develop effective working relationships with internal and external users/customers and stakeholders
• Minimum 5 years of technical experience directly related to the design or repair of vehicle diesel, transmission, and driveline systems and components
• Strong supervisory, presentation, communication, and writing skills
• Self-motivated with a commitment to team orientation
• Ability to interact effectively with various management levels
• Ability to multi-task and prioritize in a challenging and fast-pace work environment
• Ability to deal effectively with a wide range of dealership personnel and field operations staff
• Proficient in Microsoft Office - Excel, PowerPoint, Access, Word
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Unlock Your Global Service Potential: Insight & Career Growth Guide
Real-time Global Service Jobs Trends in Auburn Hills, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Service in Auburn Hills, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 134579 jobs in United States and 657 jobs in Auburn Hills. This comprehensive analysis highlights market share and opportunities for professionals in Global Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Talascend is currently hiring and seeking a Global Service Commodity Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Global Service Commodity Manager Jobs Auburn Hills.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Talascend adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Service Commodity Manager Jobs United States varies, but the pay scale is rated "Standard" in Auburn Hills. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Service Commodity Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Global Service Commodity Manager interview at Talascend, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Talascend's products or services and be prepared to discuss how you can contribute to their success.
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