Global Technology Transformation Program Execution, Senior Associate

Job description

Join the Global Technology Transformation Office, a centralized team driving JPMorgan Chase's enterprise-wide technology modernization.

As a Senior Associate, you will support the execution of strategic transformation initiatives, collaborating with business, technology, and analytics professionals to deliver data-driven insights, maintain governance frameworks, ensure program transparency, and help continue improvements to support the successful delivery of strategic transformation initiatives.
As a Senior Associate in Global Technology Transformation and Program Execution, you will support the definition and maintenance of end-to-end governance frameworks, tool strategies, and reporting standards to bring clarity and rigor to complex, multi-year technology programs.

You will partner with colleagues in Technology, Operations, Risk, Finance, and Business Lines to translate business priorities into measurable roadmaps, milestones, and success metrics.

In this role, you will contribute to a high-performing team of analytics, reporting, and program management professionals, delivering timely, data-driven insights as well as executive-level reports and dashboards.

Additionally, you will help ensure that program delivery remains on schedule, within budget, and aligned with enterprise architecture, security, risk, and compliance requirements.
Job responsibilities:
* Assist in designing and implementing transformation frameworks (processes, roles, tooling) that support repeatable, predictable delivery.
* Help establish policies, decision rights, and escalation paths for transformation work streams
* Leverage source-system data to identify trends, risks and opportunities, and present actionable insights to stakeholders.
* Produce regular weekly/monthly reports highlighting schedule adherence, benefit realization, budget variance, and quality metrics.
* Support end-to-end delivery-initiation, planning, execution, monitoring, and closure- using Agile, Waterfall or hybrid methodologies as appropriate.
* Proactively identify and mitigate risks, resolve issues, and escalate critical matters to program leads.
* Coordinate cross-functional working sessions, capture action items, and follow up on deliverables.
* Drive continuous process optimization and institutionalize lessons learned across transformation efforts.
* Build relationships with line-of-business and technology partners, serving as a point of contact for program status, decisions, and change management.
* Prepare executive summaries, presentations, and regular steering-committee deliverables.
Required Qualifications & Skills
* Bachelor's or Master's degree in Business, Finance, Economics, Computer Science, Information Systems, or related field.
* 5+ years of experience supporting business management, technology transformation programs, program management or strategy engagements in a large, matrixed environment.
* Demonstrated track record defining metrics/reporting frameworks and delivering complex, enterprise-scale initiatives on time and on budget.
* Advanced data analytics skills, including extracting and modeling data from source systems, as well interpret data for reporting purposes.
* Proficiency with MS Excel, Power BI or Tableau, and project-tracking tools (JIRA, MS Project, Confluence).
* Understanding of program delivery lifecycles (Agile, Waterfall, or hybrid).
* Exceptional verbal and written communication and presentation skills; ability to influence and tailor/articulate complex concepts and messaging for senior leaders and diverse stakeholder groups.
Preferred Qualifications & Skills
* Experience in financial services or technology transformation environments.
* Certification or training in PMP, Scrum Master, SAFe, Lean Six Sigma, or equivalent.
* Familiarity with enterprise-architecture standards, risk/compliance frameworks, and IT-governance practices.
* Work experience in financial services or technology strategy development.
* Familiarity with product development and managerial reporting.
* Experience structuring analytics to identify opportunities and key measures.
* Strategic thinker with passion for technology transformation and continuous improvement.
* Entrepreneurial self-starter with excellent time management and prioritization skills.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Required Skill Profession

Business Operations Specialists