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Urgent! GPO Engagment Rep - Valued Accounts Job Opening In McLean – Now Hiring McKesson
Job Summary:
The Government Programs Customer Service Representative provides timely and accurate responses to customer inquiries related to government programs.
This position will work closely with internal departments to resolve issues and ensure customer satisfaction.
The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong problem-solving abilities.
Responsibilities:
• Provide exceptional customer service by responding promptly and accurately to inquiries via phone, email, or chat.
• Resolve customer issues within policy guidelines while ensuring high levels of customer satisfaction.
• Collaborate with cross-functional teams to address complex customer needs and provide solutions.
• Identify trends in customer issues and provide feedback to management on ways to improve processes and procedures.
• Maintain knowledge of government program requirements and regulations to effectively assist customers.
• Utilize resources to stay updated on industry changes and enhance product knowledge.
• Document all interactions with customers accurately and completely for auditing purposes.
Qualifications:
• High school diploma or equivalent; some college coursework preferred.
• Strong written and verbal communication skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Excellent customer service orientation with a professional demeanor.
• Demonstrated ability to learn new processes quickly.
• Minimum of one year of experience in a call center environment.
• Experience with federal government healthcare programs such as Medicare, Medicaid, TRICARE, or Veterans Affairs is highly desirable.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.
This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$21.17 - $35.29✨ Smart • Intelligent • Private • Secure
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Unlock Your GPO Engagment Potential: Insight & Career Growth Guide
Real-time GPO Engagment Jobs Trends in McLean, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for GPO Engagment in McLean, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39 jobs in United States and 1 jobs in McLean. This comprehensive analysis highlights market share and opportunities for professionals in GPO Engagment roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! McKesson is currently hiring and seeking a GPO Engagment Rep Valued Accounts to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at McKesson adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a GPO Engagment Rep Valued Accounts Jobs United States varies, but the pay scale is rated "Standard" in McLean. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for GPO Engagment Rep Valued Accounts typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your GPO Engagment Rep Valued Accounts interview at McKesson, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the McKesson's products or services and be prepared to discuss how you can contribute to their success.
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