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Urgent! Grey is hiring: Community Manager in New York Job Opening In New York – Now Hiring Mediabistro

Grey is hiring: Community Manager in New York



Job description

At GREY, we create Famously Effective ideas that move people, business, and the world forward – harnessing the power of creativity to solve business problems – for the world’s most influential brands.

Our core values – creativity, unity, empathy, and service – power the work we do in each of our 25+ studios across six continents.

Overview

We’re looking for a Community Manager to join GREY's growing (and very fun) Social Team.

This role will primarily focus on a household goods brand in a unique moment: coming off of a major, well-received campaign and ramping up its social presence in exciting new ways.

This brand is eager to experiment, open to creative ideas, and sees community management as a critical driver of success.

You’ll be the person bringing brands to life in comment sections, cultural conversations, and real-time moments.

You’ll balance wit and warmth with discernment — knowing when to jump into a trend, and when to hold back.

You’ll also provide insights and reporting that help shape larger strategies, working closely with cross-functional partners along the way.

Key Responsibilities

  • Manage daily community engagement across TikTok, Instagram, Facebook, and other social platforms.
  • Respond to comments, questions, and messages in a timely, brand-appropriate way.
  • Proactively monitor cultural trends, conversations, and brand mentions, bubbling up opportunities to the broader team.
  • Escalate sensitive issues or customer service concerns quickly and appropriately.
  • Write and edit copy that reflects each brand’s unique voice and personality.
  • Contribute to content briefs and calendars, providing insights rooted in community behavior and culture.
  • Deliver community-focused reports with key metrics, insights, and recommendations; present findings to internal teams and clients.
  • Stay current on social platform updates and best practices; share learnings with the team.

What You’ll Need

  • 2+ years of social media experience, with a focus on community management.
  • Proven experience helping brands enter trending conversations in a way that feels authentic.
  • Strong writing skills and comfort adapting to different brand voices.
  • Experience creating community reports and presenting them to clients.
  • Familiarity with tools like Sprout Social, Brandwatch, or similar platforms.
  • Agency experience (or experience working directly with clients) preferred.
  • Responsible, discerning, and trustworthy — you’ll be logged into multiple brand accounts daily.

Who You Are

  • Culturally plugged in: You’re on top of internet culture and know how to identify opportunities before they peak.
  • Discerning: You understand that not every trend is right for every brand, and you know when not to engage.
  • Collaborative and kind: You thrive in cross-functional environments and build strong relationships quickly.
  • Proactive and independent: You take initiative and mine for opportunities without waiting for them to be handed to you.

The base salary range for this position is $45,000 - $100,000 USD.

We offer a competitive benefits package.

GREY is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.

We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.


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Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers



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