Urgent! Guest Experience Associate (Part-Time) Job Opening In Atlanta – Now Hiring Coca Cola
Description
Summary:Guest Experience Associate will welcome and host the World to experience the history and future of The Coca-Cola Company, its Brand, portfolio of beverages and its people.
As an Ambassador you bring the World of Coca-Cola Attraction and night time event business to life through extraordinary service and attention to each guest by sharing key messages.
Key responsibilities include: actively engaging with all guests and anticipating their needs.
Sharing knowledge of and telling the history and stories about our Brand and The Company.
Working to create and maintain a hassle-free, safe operation as well as flawless show quality, operating effectiveness, exhibits and experiences.
Hourly Pay Rate: Starting at $15/hr
Position Type: Part-Time
Average Hours: 28 hours/week
This is a part time role working 28 hours a week.
Candidates must have open availability to work 4 days on weekends, weekdays and holidays with.
Shifts will vary between the hours of 8:30 am and 9:00 pm based on the business needs (could be as late as midnight when we host corporate events).
Position Overview:
The Guest Experience Associate will be a representative of World of Coca-Cola and will engage guests throughout the Attraction by sharing knowledge about The Coca-Cola Company, its products and history.
They are responsible for providing exceptional guest service to over one million guests annually while enhancing brand image and supporting Company goals to consumers from around the world.
Primary Responsibilities/Accountabilities:
Provides exemplary guest service to all internal and external guests of World of Coca-Cola while performing the following activities: selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries,restocking/replenishingstations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with wayfinding.
Acts as a Brand Ambassador by consistently modeling and upholding The Coca-Cola Company Core Values while driving brand awareness and encouraging lasting customer relationships.
Facilities VIP Tours and School Group Tours, using scripts and talking points as provided in the program guidelines.
When scheduled and trained forAdmissions/Ticketing:Operates ticketing system, reconciles cash transactions, meets sales goals (CityPass, Upgrades), and handles sensitive information with care such as Addresses and Credit Card Numbers.
Evacuates guests throughout the building in an emergency and assists those needing special assistance when appropriate.
Adheres to Company policies regarding timeliness,attendanceand time clock procedures.
Maintains specified appearance standards for Front of House presentation.
Maintains a positive attitude and welcoming demeanor while in the presence of guests and ambassadors.
Monitors guests and surrounding areas for potential safety concerns or hazards and adheres to World of Coca-Cola safety procedures.
Works quickly as a team to help maintain the cleanliness of exhibits,galleriesand theaters.
Interacts with guests with differing abilities in a respectful and appropriate manner, enforcing inclusion training provided by The Coca-Cola Company and World of Coca-Cola.
Handles guest situations in a professional, quick, thorough, and respectful manner.
Completes all required training as assigned regarding Life Safety, Evacuation, PCI Compliance, and ADA.
Handles cash and credit transactions successfully in a fast-paced environment.
Other duties as assigned by World of Coca-Cola Leadership Team.
Leadership Behaviors:
As a Leader of Self, the Guest Relations Ambassador is responsible for ensuring their own individual performance is optimal, contributing to team effectiveness, and supporting overall team performance, which may occasionally involve taking on leadership roles within the team.
Physical Requirements:
Continuous walking and/or standing for prolonged periods of time (6-8 hours).
Ability to climb/navigate multiple levels of the building via stairs or elevator.
Continuous exposure to outside temperatures including extreme heat or cold.
Ability to reach over head to lift objects up to 20 pounds.
Ability to push and pull objects up to 50 pounds.
Ability to navigate through dark and work in enclosed spaces.
Ability to work in noisy,crowdedand tight spaces.
Education & Experience Requirements:
High school diploma or equivalent
One yearexperience in the themed attraction industry, hospitality industry, or customer service.
Strong verbal and presentation skills, multi-lingual skills a plus.
Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment.
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals, and ability to perform these operations using American units of Money.
Proven ability to deal with problems involving few concrete variables in a standardized method.
Skills:
Pay Range:
$16,848 - $19,843✨ Smart • Intelligent • Private • Secure
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Unlock Your Guest Experience Potential: Insight & Career Growth Guide
Real-time Guest Experience Jobs Trends in Atlanta, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Experience in Atlanta, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31234 jobs in United States and 294 jobs in Atlanta. This comprehensive analysis highlights market share and opportunities for professionals in Guest Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Coca Cola is currently hiring and seeking a Guest Experience Associate (Part Time) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Experience Associate (Part Time) Jobs Atlanta.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Coca Cola adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Experience Associate (Part Time) Jobs United States varies, but the pay scale is rated "Standard" in Atlanta. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Experience Associate (Part Time) typically include Entertainment Attendants And Related Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Experience Associate (Part Time) interview at Coca Cola, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Coca Cola's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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