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Urgent! Guest Experience Representative - Part-Time Job Opening In Overland Park – Now Hiring Sunlighten
Sunlighten Day Spa is on the hunt for a Part-Time Guest Experience Representative to join our team.
At Sunlighten Day Spa, our mission is to bring light, hope and happiness to people everywhere! Our day spa has been voted Best Kansas City Day Spa numerous times throughout the years.
Sunlighten infrared sauna memberships, deep tissue massages, organic facials, and body contouring are just a few of the offerings on our menu.
The experience our guests receive when they visit our spa is unmatched and we are looking for a reliable and hard-working individual to be an integral part of providing that experience.
The Guest Experience Representative is expected to be the first point of contact for visitors and provide premier and professional guest services.
Guest Experience will work as part of a team directly under the Lead Spa Coordinator and Spa Manager.
Our ideal candidate will have a “service” mentality and a proven dedication to high-quality customer service and communication.
This person will be expected to work weekends and evenings.
Duties/Responsibilities:
+ Maintain accuracy and efficiency of booking system through appointments and add on services
+ Ensure guests feel welcome and comfortable by providing a high-level of customer service with enthusiasm through all methods of communication (in-person, via email, or over the phone)
+ Educate customers on our spa services and menus and the benefits of each
+ Handle all front-desk activities including opening/closing office, answering telephones, managing bookings, taking payments, checking-in guests, and keeping a clean workspace
+ Assist with laundry and spa cleaning and completes list of cleaning obligations
+ Ring out clients through multiple modes of payment
+ Open, close, or otherwise man the spa independently, if necessary
+ “Defend” books as necessary (charge no call/no shows, take payment information, etc.)
+ Communicate with staff members regarding cancellations, no call/no shows, and arrivals of clients without appointments and handle according to policy
Requirements
+ Prior customer service and front-desk/receptionist experience required
+ Excellent verbal and written communication skills
+ Quick thinking, positive and “can do” attitude, confidence in decision making
Hours:
Must be able to work afternoon/evenings and weekends.
+ We are looking for someone to work mid-day to evening shifts and on the weekends- Saturday (8AM-5PM), and Sunday (10AM-4PM) and daytime shifts (10-5) Wednesday-Friday!
Benefits
Compensation:
$14-$16/HR depending on prior experience
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Unlock Your Guest Experience Potential: Insight & Career Growth Guide
Real-time Guest Experience Jobs Trends in Overland Park, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Experience in Overland Park, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31234 jobs in United States and 452 jobs in Overland Park. This comprehensive analysis highlights market share and opportunities for professionals in Guest Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sunlighten is currently hiring and seeking a Guest Experience Representative Part Time to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Experience Representative Part Time Jobs Overland Park.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sunlighten adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Experience Representative Part Time Jobs United States varies, but the pay scale is rated "Standard" in Overland Park. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Experience Representative Part Time typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Guest Experience Representative Part Time, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Experience Representative Part Time interview at Sunlighten, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sunlighten's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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