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Urgent! Guest Service Representative Job Opening In Durham – Now Hiring Nothing Bundt Cakes

Guest Service Representative



Job description

The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

The Guest Service Representative is the first point of contact in our bakery and serves in an essential role to bring joy to our guests, create a memorable experience and leave a positive, lasting impression.

Accountabilities/Duties: 

  • Greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.

  • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.

  • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions.
  • Replenishes cake display case to ensure a strong visual presentation.

  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.

  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.

  • Maintains a consistent work attendance and punctuality record.

  • Seeking a professional, responsible , kind and mature individual.

  • Knowledge, Skills, and Abilities:
  • Exhibits high energy interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

  • Enjoys interacting with diverse people and providing a superior guest experience.

  • Can perform multiple tasks simultaneously while maintaining attention to detail.

  • Has the ability to understand and carry out verbal and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.

  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.

  • Seeking a mature, reliable, respectful individual
  • Part- Time and Full-Time Positions are available! For immediate responses please contact


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Guest Service Potential: Insight & Career Growth Guide


    • Real-time Guest Service Jobs Trends in Durham, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in Durham, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 136787 jobs in United States and 197 jobs in Durham. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Guest Service Representative Job?

      Great news! is currently hiring and seeking a Guest Service Representative to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nothing Bundt Cakes adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Guest Service Representative Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Durham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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      Key qualifications for Guest Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Guest Service Representative Job Success
      Nothing Bundt Cakes interview tips for Guest Service Representative

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Nothing Bundt Cakes's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Guest Service Representative interview at Nothing Bundt Cakes, research the company, understand the job requirements, and practice common interview questions.

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