Hardware Asset Manager

Talascend is currently seeking a Hardware Asset Manager for a contract-to-direct opportunity with our client in Washington DC.

This role requires full-time, on-site at the Department of Justice (DOJ).

You must be a U.S. Citizen, eligible for Public Trust security clearance.



Overview
This role supports the full lifecycle of IT hardware assets within a federal environment.

The position is 100% on-site and requires hands-on experience with ServiceNow HAM Pro and a strong attention to detail in managing asset inventories and compliance processes.



Responsibilities

Manage hardware assets from procurement through disposal

Maintain accurate asset records using ServiceNow HAM Pro

Conduct audits and reconciliations to ensure data integrity

Coordinate with procurement, logistics, and IT operations teams

Monitor compliance and recommend process improvements

Generate reports and dashboards to support decision-making

Maintain documentation and Standard Operating Procedures (SOPs)

Ensure timely tagging and data entry for new assets

Support incident and change management with accurate data

Assist with hardware refresh and surplus handling

Train stakeholders on asset management practices and ServiceNow usage

Requirements

3 to 5 years of IT hardware asset management experience

2+ years with ServiceNow, including HAM Pro

Familiarity with asset tagging and inventory control systems

Knowledge of asset lifecycle and ITIL best practices

Strong organizational, analytical, and communication skills

Expertise in Excel and asset reconciliation tools

Experience in federal or enterprise environments preferred

Active Public Trust clearance or ability to obtain one

Ability to lift, move, and organize IT equipment

Willing to travel up to 10%