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Havenpark Communities is hiring: Community Manager in Valparaiso Job Opening In Valparaiso – Now Hiring Havenpark Communities


Job description

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees.

Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.



At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America.

We acquire, improve, and operate manufactured home communities.

You may be asking yourself - what makes us different?

It is our culture.

Our unique culture is fun, rewarding, and inclusive of all.

Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.



As a Community Manager, you will maintain a best-in-class, customer-centric, culture while delivering an exceptional employee experience.

Your responsibilities will include but are not limited to, achieving operational excellence by managing net operating income, occupancy, collections, and home sales.

The time allocation mentioned below may vary depending on the community's needs.

Annual or semi-annual travel may be required for this role.



Responsibilities

    • Team Management and Leadership (~30% of time)
    • Cultivate employee satisfaction within your community
    • Ensure the community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections, and home sales
    • Consistently execute Havenpark's standard operating procedures and policies to achieve full operational excellence
    • Demonstrate Havenpark's core values through interactions with staff and residents
    • Communicate with team members at all levels (i.e., maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
    • Ensure the community complies with federal and state laws, as well as Fair Housing Standards
    • Resident Relations and Retention (~25% of time)
    • Cultivate resident satisfaction within your community
    • Address resident issues with urgency and care
    • Execute successful touch points throughout the resident's journey to ensure a happy resident base that will renew year over year
    • Maintain resident ledgers and generate monthly bills
    • Ensure all work orders are completed within 48 hours of receipt 25%
    • Sales and Leasing (~25% of time)
    • Lead community marketing efforts to attract potential residents
    • Maintain a healthy sales pipeline and hold the team accountable for maintaining pipeline conversion metrics
    • Maintain occupancy goals of rental homes and oversee the sale of on-site homes
    • Net-Operating Income (NOI) Management (~10% of time)
    • Track and maintain a positive NOI for your community
    • Ensure successful expense management through close oversight of vendors, suppliers, and employees
    • Collections (~5% of time)
    • Ensure all rent is billed accurately and collected on-time
    • Complete all legal action and notices required in compliance with State and Fair Housing Standards
    • Curb Appeal (~5% of time)
    • Ensure community equipment and amenities meet safety regulations
    • Provide a safe and beautiful place for residents to call home by ensuring resident's homesites and common areas are kept to Havenpark's standards
    • Provide input into community capital plans and ensure all capital projects are completed on time, within scope and budget, and according to Havenpark policies
Qualifications
    • Education: You have a high school diploma or GED.

      Associate degree preferred but not required
    • Experience: You have 3+ years' of experience in multi-family home property management.

      Manufactured home experience is a plus
    • Physical Demands: You can spend long hours sitting while using office equipment, such as computers.

      This position will also require walking within the community and lifting materials and supplies from time to time
    • Skills: You have strong organizational skills and attention to detail.

      You are able to think critically and are a problem solver.

      In addition, you have excellent written and verbal communication skills
    • Additional Requirements: You are able to pass a criminal background check, have a valid driver's license, and a good driving record


$46,000 - $68,000 a year

Total earnings are composed of:

$46,000 - $57,000 base salary

$2,500 quarterly bonus potential

$1,000 quarterly community certification potential

We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills.

Come be a part of a company that knows what it means to succeed as a team.



It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.

Required Skill Profession

Other Management Occupations


  • Job Details

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Unlock Your Havenpark Communities Potential: Insight & Career Growth Guide


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Are You Looking for Havenpark Communities is hiring: Community Manager in Valparaiso Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Havenpark Communities adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

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