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Help Desk Engineer Job Opening In Westerville – Now Hiring Revolution Group


Job description

Do you want to work for a fun dynamic company where you can be part of a supportive team environment?

Do you want to see the direct results of your work on the growth of the company and the satisfaction of your clients?

Revolution Group is searching for a highly motivated, passionate Help Desk Engineer who wants to be part of a growing team.



Requirements

+ Exemplify Revolution Group’s core values of extraordinary customer relationships, lifelong learning and sharing, work we enjoy, honor, ethics, respect, and hard work.

+ 1-3 years general technology experience

+ Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)

+ High-energy, self-motivated, well-organized

+ Responsible for responding to initial calls and Help Desk tickets from client base.

+ Should be a methodical with the ability to analyze, make decisions and solve problems

+ While considered an entry-level position the ideal person will have better than average communication skills.

+ Being able to verbally communicate and explain technical information to all types of end users is important.

+ Patience, resourcefulness and a desire to help others are wanted virtues in this role.

+ Bachelor’s degree and/or Technical Certifications preferred.

A+, N+ and MCP a plus

+ Must demonstrate a strong aptitude for learning.



+ Must have experience with different types of hardware; PCs, laptops, and other end user compute devices.


Roles and Responsibilities

+ Daily responsibility for troubleshooting and resolving hardware issues on end-user devices.



+ Daily responsibility working with Revolution Group on reviewing server logs

+ Responsible for troubleshooting client facing technical issues.

+ Responsible for troubleshooting technical issues with the POS platforms.

+ Will be expected to be put into an on-call rotation.

+ Reliable transportation required, applicants will be required to drive to client locations at times

Benefits

Competitive pay structure

Full complement of benefits including health insurance and 401k

Fun, supportive team-oriented work environment

Visit our website to learn more about us – www.revolutiongroup.com.

As a mid-sized, progressive technology consulting firm, Revolution Group solves customers’ business problems with innovative technology solutions.

We are committed to serving our clients without the big company red tape.

Therefore, customer satisfaction and relationships are our top priority.

Recently voted one of Columbus’ top 5 Best Places to Work, that same commitment transcends into our workplace.

Although we work in a fun and supportive atmosphere, we are a group of highly motivated business professionals.

The right candidate will discover an opportunity to work in a positive environment that supports and encourages lifelong learning and innovative thinking.


Respond to this posting or apply on-line at Join Our Amazing Team | Revolution Group

Required Skill Profession

Other General


  • Job Details

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Unlock Your Help Desk Potential: Insight & Career Growth Guide


Real-time Help Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Westerville, United States, highlighting market share and opportunities for professionals in Help Desk roles.

7123 Jobs in United States
7123
2 Jobs in Westerville
2
Download Help Desk Jobs Trends in Westerville and United States

Are You Looking for Help Desk Engineer Job?

Great news! is currently hiring and seeking a Help Desk Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Revolution Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Help Desk Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Westerville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Help Desk Engineer?

Key qualifications for Help Desk Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Help Desk Engineer?

To improve your chances of getting hired for Help Desk Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Help Desk Engineer Job Success

Revolution Group interview tips for Help Desk Engineer

Here are some tips to help you prepare for and ace your Help Desk Engineer job interview:

Before the Interview:

Research: Learn about the Revolution Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Help Desk Engineer interview at Revolution Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Revolution Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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