Help Desk Specialist II

Job description

Help Desk Specialist II

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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**The Opportunity:**

Join our Secure the Enterprise initiative and be a part of transforming our system security evaluation and authorization process.

We are shifting from a manual approach to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire project lifecycle.

This is an exciting opportunity to help build a more secure and efficient future.

**Responsibilities:**

+ Facilitate infrastructure management, continuous integration, environment configuration, and deployment.
+ Support the project’s compliance and security posture.
+ Focus on delivering automation that enables all other teams to operate smoothly.

**Qualifications:**

_Required:_

+ An active NSA TS/SCI with Poly.
+ 5 years of Help Desk experience with a Bachelor’s Degree in a Business, Technical, or Math-related field.
+ Alternatively, an additional 7 years with an Associate’s Degree or an additional 9 years of experience may be substituted for the Bachelor’s Degree.
+ Demonstrated experience of at least 2 years within the relevant domain area.
+ Strong experience in:
+ Linux system administration
+ Docker
+ AWS, C2S, or other cloud experience
+ GitLab Pipeline
+ Ansible Pipeline

_Desired:_

+ Experience with Elasticsearch.
+ Experience with cloud hosting and automation.

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**What You Can Expect:**

**A culture of integrity.**

At CACI, we place character and innovation at the center of everything we do.

As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

**An environment of trust.**

CACI values the unique contributions that every employee brings to our company and our customers - every day.

You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

**A focus on continuous growth.**

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

**Your potential is limitless.** So is ours.

Learn more about CACI here.

(https://careers.caci.com/global/en/life-at-caci)

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**Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

We offer competitive compensation, benefits and learning and development opportunities.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families.

At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$59,600 - $122,100

_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Required Skill Profession

Other General