• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Help Desk Specialist Job Opening In Sterling Heights – Now Hiring DCS Corp


Job description

The Help Desk Specialist will be responsible for providing I.T. support to local and remote employees.

Essential Job Functions:

The ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies.

Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.

Troubleshoot problems with hardware, software, networking, and other related technologies.

Document, track, and monitor problems to ensure timely resolution.

Required Skills:

Due to the sensitivity of customer related requirements, U.S. citizenship is required.

A Bachelor's degree or an Associate's degree with 0-2 years of experience is required.

Must be able to obtain a Secret security clearance within 6-9 months.

Thorough knowledge of Windows operating systems and Microsoft Office.

Strong analytical and problem-solving skills.

Excellent verbal and written communication skills.

Attention to detail and the ability to accurately document technical issues.

Work well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines.

Pass the CompTIA Network + within ninety days of hire.

Desired Skills:

Windows 10 Exam (70-698: Installing and Configuring Windows 10) or similar.

Customer service experience.

Required Skill Profession

Computer Occupations


  • Job Details

Related Jobs

Snaphunt hiring Help Desk Specialist Job in United States
Snaphunt
United States
Sheri Brownlie hiring Help Desk Specialist Job in Houston, Texas, United States
Sheri Brownlie
Houston, Texas, United States
Aspire Health Partners hiring HELP DESK SPECIALIST Job in Orlando, Florida, United States
Aspire Health Partners
Orlando, Florida, United States
TEKsystems hiring Help Desk Specialist Job in Boston, Massachusetts, United States
TEKsystems
Boston, Massachusetts, United States
Clarity Voice hiring Help Desk Specialist Job in Southfield, Michigan, United States
Clarity Voice
Southfield, Michigan, United States
Rose International hiring Help Desk Specialist Job in Quincy, Massachusetts, United States
Rose International
Quincy, Massachusetts, United States
NYS Housing Trust Fund Corporation hiring Help Desk Specialist Job in New York, NY, United States
NYS Housing Trust Fund Corporation
New York, NY, United States
Koniag Government Services hiring Help Desk Specialist Job in Washington, DC, United States
Koniag Government Services
Washington, DC, United States
Insight Global hiring Help Desk Specialist Job in West Palm Beach, FL, United States
Insight Global
West Palm Beach, FL, United States
Kaizen Approach, Inc hiring Help Desk Specialist Job in Linthicum, MD, United States
Kaizen Approach, Inc
Linthicum, MD, United States
Kaizen Approach, Inc hiring Help Desk Specialist Job in Linthicum, MD, United States
Kaizen Approach, Inc
Linthicum, MD, United States
Kaizen Approach, Inc hiring Help Desk Specialist Job in Linthicum, MD, United States
Kaizen Approach, Inc
Linthicum, MD, United States
Kaizen Approach, Inc hiring Help Desk Specialist Job in Linthicum, MD, United States
Kaizen Approach, Inc
Linthicum, MD, United States
Stockman Bank of Montana hiring HELP DESK SPECIALIST Job in , , United States
Stockman Bank of Montana
, , United States
Trace Systems Inc hiring Help Desk Specialist Job in Washington, , United States
Trace Systems Inc
Washington, , United States
Two95 International Inc. hiring Help Desk Specialist Job in Brownsburg, IN, United States
Two95 International Inc.
Brownsburg, IN, United States
BEAT LLC hiring Help Desk Specialist Job in NSWC Corona, CA, United States
BEAT LLC
NSWC Corona, CA, United States
CACI International hiring Help Desk Specialist Job in Linthicum, MD, United States
CACI International
Linthicum, MD, United States
CACI International hiring Help Desk Specialist Job in Reston, VA, United States
CACI International
Reston, VA, United States
ENS Solutions hiring Help Desk Specialist Job in Joint Base Anacostia, DC, United States
ENS Solutions
Joint Base Anacostia, DC, United States
Innosoft Corporation hiring Help Desk Specialist Job in Annapolis, MD, United States
Innosoft Corporation
Annapolis, MD, United States
Ampcus Incorporated hiring Help Desk Specialist Job in Washington Highlands, District of Columbia, , United States
Ampcus Incorporated
Washington Highlands, District of Columbia, , United States
Two95 International Inc. hiring Help Desk Specialist Job in Brownsburg, Indiana, , United States
Two95 International Inc.
Brownsburg, Indiana, , United States
CACI International Inc hiring Help Desk Specialist II Job in Linthicum Heights, Maryland, United States
CACI International Inc
Linthicum Heights, Maryland, United States
BILL hiring Staff Help Desk Specialist Job in Draper, Utah, United States
BILL
Draper, Utah, United States
The Plexus Groupe hiring IT Help Desk Specialist Job in Deer Park, Illinois, United States
The Plexus Groupe
Deer Park, Illinois, United States
SAIC hiring Help Desk Service Specialist Job in Scott Air Force Base, Illinois, United States
SAIC
Scott Air Force Base, Illinois, United States
Merit 321 hiring Help Desk Support Specialist Job in Silver Spring, Maryland, , United States
Merit 321
Silver Spring, Maryland, , United States
DHL Express, Inc. hiring Help Desk Support Specialist Job in Tempe, AZ, United States
DHL Express, Inc.
Tempe, AZ, United States
DHL Express, Inc. hiring Help Desk Support Specialist Job in Tempe, AZ, United States
DHL Express, Inc.
Tempe, AZ, United States
CACI International hiring Help Desk Operations Specialist Job in Omaha, NE, United States
CACI International
Omaha, NE, United States
CACI International hiring Help Desk Specialist II Job in Linthicum, MD, United States
CACI International
Linthicum, MD, United States

Unlock Your Help Desk Potential: Insight & Career Growth Guide


Real-time Help Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Sterling Heights, United States, highlighting market share and opportunities for professionals in Help Desk roles.

7312 Jobs in United States
7312
37 Jobs in Sterling Heights
37
Download Help Desk Jobs Trends in Sterling Heights and United States

Are You Looking for Help Desk Specialist Job?

Great news! is currently hiring and seeking a Help Desk Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DCS Corp adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Help Desk Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Sterling Heights. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Help Desk Specialist?

Key qualifications for Help Desk Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Help Desk Specialist?

To improve your chances of getting hired for Help Desk Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Help Desk Specialist Job Success

DCS Corp interview tips for Help Desk Specialist

Here are some tips to help you prepare for and ace your Help Desk Specialist job interview:

Before the Interview:

Research: Learn about the DCS Corp's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Help Desk Specialist interview at DCS Corp, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DCS Corp's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Help Desk Specialist Positions

Setting up job alerts for Help Desk Specialist is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!