Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Help Desk Support Analyst / MTC2 Systems Administrator.
United States Jobs Expertini

Urgent! Help Desk Support Analyst / MTC2 Systems Administrator Job Opening In Norfolk – Now Hiring Scientific Research Corporation

Help Desk Support Analyst / MTC2 Systems Administrator



Job description

Job Description

PRIMARY DUTIES & RESPONSIBILITIES:

Naval Information Warfare Center (NIWC) Atlantic and Scientific Research Corporation (SRC) are teaming together to provide systems engineering, software engineering, logistics, technical, and management support services to multiple program sponsors for 50+ Command, Control, Communications, Computers, Cyber Defense, Combat Systems, Intelligence, Surveillance, and Reconnaissance (C6ISR) systems.

  • Provides system design support, operational support, full life cycle support, and repeated examination of support requirements throughout the service life the systems
  • Provides ship's force with system familiarity training, to include references for installing software, performing routine maintenance and troubleshooting GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, C2PC, MTC2, and/or LMMT USAF system during post-installation procedures and turnover schedule
  • Manages and provides system engineering services for GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, C2PC, MTC2, and/or LMMT USAF implementation, maintenance, and site support, including installation and system upgrade support for the system
  • Provides troubleshooting assistance, creates trouble tickets for required system(s), and reaches out to third parties to work cohesively throughout the scope of ongoing issues for the following systems: GCCS-M AFLOAT/ASHORE, JADOCS, TBMCS, NAOC2/NTCSS, C2PC, MTC2, and/or LMMT USAF
  • Provides both remote and on-site support as a SME for MTC2 systems ~ 25% travel
  • Requirements

    MINIMUM SKILLS & REQUIREMENTS:

  • Active Top Secret clearance at start of position
  • 2-5 years of experience analyzing and providing system engineering services to the Maritime Tactical Command & Control (MTC2) System to include troubleshooting and documentation of issues
  • Working knowledge of MTC2 and is familiar with the onboard technical system/s associated in order to provide onboard technical support
  • CompTIA Security +
  • Must be a self-starter who is able to work well with little supervision
  • Experience providing system engineering services to include implementation, maintenance, and site support
  • 2+ years of experience with at least 1 of the following: Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008/2012, Active Directory, Configuring Windows 7/10)
  • DESIRED SKILLS & REQUIREMENTS:

  • 5+ years of experience analyzing and providing system engineering services to include troubleshooting and documentation of issues
  • 5+ years of experience with one of the following: Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008/2012, Active Directory, Configuring Windows 7/10)
  • Experience with ITSM or Helix ticketing system to document Tier 2 helpdesk issues
  • 2-5 years of experience analyzing and providing GCCS-M AFLOAT/ASHORE, TBMCS, NAOC2/NTCSS, C2PC, MTC2, and/or LMMT USAF system engineering services to include troubleshooting and documentation of issues
  • Working knowledge of MTC2 and is familiar with the onboard technical system/s associated in order to provide onboard technical support.
  • Experience onboard AFLOAT commands and providing IT experience to related systems
  • Comfortable working within CISCO IOS
  • Scripting and programming experience to better understand the systems supported
  • Experience or training with kubernetes, openshift, or other containerized solutions
  • Automation experience
  • SRC IS A CONTRACTOR FOR THE GOVERNMENT, THIS POSITION WILL REQUIRE CITIZENSHIP AS WELL AS, A GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET LEVEL

    ABOUT US

    Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions.

    At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds.

    This team is challenged daily to provide cutting edge technology solutions to our clients.

    Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence.

    For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

    DIVERSITY & INCLUSION

    We strongly believe in the abundance of differences among individuals.

    We value different points of view and appreciate diverse perspectives.

    We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.

    EQUAL OPPORTUNITY EMPLOYER

    Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.

    All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.

    Scientific Research Corporation endeavors to make accessible to any and all users.

    If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance.

    This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    [#CJ #LI-AM1]

    FILLING THIS POSITION IS CONTINGENT UPON FUNDING


    Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Help Desk Potential: Insight & Career Growth Guide


    • Real-time Help Desk Jobs Trends in Norfolk, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Help Desk in Norfolk, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7123 jobs in United States and 20 jobs in Norfolk. This comprehensive analysis highlights market share and opportunities for professionals in Help Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Help Desk Support Analyst / MTC2 Systems Administrator Job?

      Great news! is currently hiring and seeking a Help Desk Support Analyst / MTC2 Systems Administrator to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Scientific Research Corporation adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Help Desk Support Analyst / MTC2 Systems Administrator Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Norfolk. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Help Desk Support Analyst / MTC2 Systems Administrator?

      Key qualifications for Help Desk Support Analyst / MTC2 Systems Administrator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Help Desk Support Analyst / MTC2 Systems Administrator?

      To improve your chances of getting hired for Help Desk Support Analyst / MTC2 Systems Administrator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Help Desk Support Analyst / MTC2 Systems Administrator Job Success
      Scientific Research Corporation interview tips for Help Desk Support Analyst / MTC2 Systems Administrator

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Scientific Research Corporation's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Help Desk Support Analyst / MTC2 Systems Administrator interview at Scientific Research Corporation, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Scientific Research Corporation's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Help Desk Support Analyst / MTC2 Systems Administrator Positions

      Setting up job alerts for Help Desk Support Analyst / MTC2 Systems Administrator is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!