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Help Desk Technician 1 Job Opening In Bellevue – Now Hiring Protingent


Job description

Description:

 Protingent Staffing has an exciting contract Help Desk Technician 1 opportunity.


Job Responsibilities:
  • Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
  • Active Directory Account Maintenance
  • Managing access to internal and external collaboration spaces
  • PC Lifecycle Management
  • Inventory Receiving & Tracking
  • Fulfill software requests
  • Business travel support
  • Demonstrate and assist with remote access to Company resources
  • Support users at the Bellevue and Everett locations.
  • Assisting with onboarding as assigned


  • Job Qualifications:
  • Communicate openly and display respect and a desire to foster teamwork.
  • Able to quickly learn and implement new concepts
  • Calm in stressful situations and able to think through those situations to find the best outcome
  • Customer service ability and interpersonal skills
  • Organizational skills
  • Proactive in finding areas within our process that can be improved and making these suggestions to the team
  • Highly adaptable with problem-solving
  • The successful candidate will possess a high degree of trust and integrity.
  • Actual position, starting level, and title will be determined based on assessment of qualifications.
  • Areas for development include: Supporting customers and clients both in person and remotely Rapid deployment imaging technologies, MDT, and SCCM Windows 1011 in a domain-managed environment A general understanding of Office applications, DHCP, DNS, TCP/IP, and wireless networking, as well as how to troubleshoot them.

    General understanding of Multi-Factor Authentication methods.

    A general understanding of modern Information Security principles and practices Experience with a commercial ticketing system, JIRA.

    An understanding of desktop and laptop hardware.

    Travel Required: 0-5%.



  • Job Details:
  • Job Type: Contract
  • Pay Rate Range: $26-$35/hr.
  • Location: Bellevue, WA.
  • Export control regulations require candidates to be a U.S. Citizen, a U.S. Legal Permanent Resident, or a protected person status


  • Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.


    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Help Desk Potential: Insight & Career Growth Guide


    Real-time Help Desk Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Bellevue, United States, highlighting market share and opportunities for professionals in Help Desk roles.

    7314 Jobs in United States
    7314
    14 Jobs in Bellevue
    14
    Download Help Desk Jobs Trends in Bellevue and United States

    Are You Looking for Help Desk Technician 1 Job?

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    The Work Culture

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    1. Independence

    2. Loyalty

    3. Impartiapty

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    7. Obeying United States laws and regulations

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