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Help Desk Technician Job Opening In Hartford – Now Hiring Sunrise Systems


Job description

Job Title: Help Desk Technician

Job ID: 24-04267

Contract Duration: 3 months

Job Location: Hartford, CT 06183


Note: This is a temporary hybrid position.

3 days in the office and 2 days from home per week.

Training will be 100% onsite, after which candidates will work in a hybrid arrangement.


Job Description:

  • Experience in helpdesk support is required.
  • Experience in Windows 10, MS Office 365, ServiceNow ticketing system, iPhone and Android support, general hardware/software issues
  • Troubleshoots problems and provides timely resolution.
  • Answers calls related to PC and host applications, hardware and connectivity problems.
  • Understands established service level agreements, and effectively works to meet or exceed those standards.
  • Exhibits a cooperative attitude and attentiveness to customer needs and skill levels through exceptional telephone skills.
  • Calms frustrated callers and is recognized by customers as helpful.


Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Help Desk Potential: Insight & Career Growth Guide


Real-time Help Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Hartford, United States, highlighting market share and opportunities for professionals in Help Desk roles.

7331 Jobs in United States
7331
17 Jobs in Hartford
17
Download Help Desk Jobs Trends in Hartford and United States

Are You Looking for Help Desk Technician Job?

Great news! is currently hiring and seeking a Help Desk Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sunrise Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Help Desk Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hartford. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Help Desk Technician?

Key qualifications for Help Desk Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Help Desk Technician?

To improve your chances of getting hired for Help Desk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Help Desk Technician Job Success

Sunrise Systems interview tips for Help Desk Technician

Here are some tips to help you prepare for and ace your Help Desk Technician job interview:

Before the Interview:

Research: Learn about the Sunrise Systems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Help Desk Technician interview at Sunrise Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sunrise Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Help Desk Technician Positions

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