• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Help Desk Technician Job Opening In Lewisville – Now Hiring Caliber Collision


Job description

Job Summary


Applies technical knowledge to provide 1st tier support to diagnosis, troubleshoot and resolve network end user application computer software and hardware problems and issues

Essential Job Duties

  • Receive, prioritize and respond to user calls identifying and requiring major software or hardware problems and issues
  • Receives calls from users to resolve simple and complex computer software and hardware problems
  • Provides services including inquiries of how to set up and use specific software, technical printer, word processing, electronic mail, and operating system issues
  • Contacts software and hardware product support vendors to correct, replace or provide technical support and information.

  • Record tickets in the Help Desk Application
  • Build out Desktop and Laptop PCs and distribute
  • Estimating application support
  • Equipment repair management
  • Estimating Update process management
  • Troubleshoot telephone system repair/replacement
  • Create user accounts for various corporate systems
  • Other duties as assigned
  • Skill/Requirements

  • Associate’s degree in MIS/IT, computer science or a related field; or equivalent combination of education, experience and training that provides the required knowledge and skills
  • Minimum 1 - 3 years or experience in PC service & repair
  • NT Networking and hardware knowledge
  • Thorough understanding of Microsoft products - NOS, OS and other applications
  • Excellent customer service skills
  • Excellent troubleshooting skills
  • Ability to express complex technical concepts effectively, both verbally and in writing
  • Remote support experience, a plus
  • VMWare knowledge/experience a plus
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Arrowhead Pharmaceuticals hiring Help Desk Technician Job in Madison, Wisconsin, United States
    Arrowhead Pharmaceuticals
    Madison, Wisconsin, United States
    BlueStar US hiring Help Desk Technician Job in Hebron, Kentucky, United States
    BlueStar US
    Hebron, Kentucky, United States
    Northern Bank hiring Help Desk Technician Job in Woburn, Massachusetts, United States
    Northern Bank
    Woburn, Massachusetts, United States
    Southern Point Staffing hiring Help Desk Technician Job in Leesburg, Georgia, United States
    Southern Point Staffing
    Leesburg, Georgia, United States
    Holyoke Medical Center hiring Help Desk Technician Job in Holyoke, Massachusetts, United States
    Holyoke Medical Center
    Holyoke, Massachusetts, United States
    Abacus Technology Corporation hiring Help Desk Technician Job in Quantico, Virginia, United States
    Abacus Technology Corporation
    Quantico, Virginia, United States
    Abacus Technology Corporation hiring Help Desk Technician Job in Quantico, Virginia, United States
    Abacus Technology Corporation
    Quantico, Virginia, United States
    Upstate Services Group hiring Help Desk Technician Job in Binghamton, New York, United States
    Upstate Services Group
    Binghamton, New York, United States
    GDIT hiring Help Desk Technician Job in Oklahoma City, Oklahoma, United States
    GDIT
    Oklahoma City, Oklahoma, United States
    BCforward hiring Help Desk Technician Job in Saint Gabriel, Louisiana, United States
    BCforward
    Saint Gabriel, Louisiana, United States
    CEI Engineering Associates hiring Help Desk Technician Job in Bentonville, Arkansas, United States
    CEI Engineering Associates
    Bentonville, Arkansas, United States
    SALEM REGIONAL MEDICAL CENTER hiring Help Desk Technician Job in Salem, Ohio, United States
    SALEM REGIONAL MEDICAL CENTER
    Salem, Ohio, United States
    Sunrise Systems hiring Help Desk Technician Job in Hartford, Connecticut, United States
    Sunrise Systems
    Hartford, Connecticut, United States
    Kuakini Health System hiring Help Desk Technician Job in Honolulu, Hawaii, United States
    Kuakini Health System
    Honolulu, Hawaii, United States
    First Coast Security hiring Help Desk Technician Job in Tampa, Florida, United States
    First Coast Security
    Tampa, Florida, United States
    Tempur Sealy International, Inc. hiring Help Desk Technician Job in Trinity, North Carolina, United States
    Tempur Sealy International, Inc.
    Trinity, North Carolina, United States
    Koniag Government Services hiring Help Desk Technician Job in Winchester, VA, United States
    Koniag Government Services
    Winchester, VA, United States
    Koniag Government Services hiring Help Desk Technician Job in Baltimore, MD, United States
    Koniag Government Services
    Baltimore, MD, United States
    Koniag Government Services hiring Help Desk Technician Job in Durham, NC, United States
    Koniag Government Services
    Durham, NC, United States
    Insight Global hiring Help Desk Technician Job in Tucson, AZ, United States
    Insight Global
    Tucson, AZ, United States
    Insight Global hiring Help Desk Technician Job in Chicago, IL, United States
    Insight Global
    Chicago, IL, United States
    Robert Half Technology hiring Help Desk Technician Job in Houston, TX, United States
    Robert Half Technology
    Houston, TX, United States
    Robert Half Technology hiring Help Desk Technician Job in Fort Lauderdale, FL, United States
    Robert Half Technology
    Fort Lauderdale, FL, United States
    Robert Half Technology hiring Help Desk Technician Job in Des Moines, IA, United States
    Robert Half Technology
    Des Moines, IA, United States
    Robert Half Technology hiring Help Desk Technician Job in Houston, TX, United States
    Robert Half Technology
    Houston, TX, United States
    Robert Half Technology hiring Help Desk Technician Job in Eldridge, IA, United States
    Robert Half Technology
    Eldridge, IA, United States
    Robert Half Technology hiring Help Desk Technician Job in Eldridge, IA, United States
    Robert Half Technology
    Eldridge, IA, United States
    Robert Half Technology hiring Help Desk Technician Job in Houston, TX, United States
    Robert Half Technology
    Houston, TX, United States
    Robert Half Technology hiring Help Desk Technician Job in Des Moines, IA, United States
    Robert Half Technology
    Des Moines, IA, United States
    Robert Half Technology hiring Help Desk Technician Job in Eldridge, IA, United States
    Robert Half Technology
    Eldridge, IA, United States
    Robert Half Technology hiring Help Desk Technician Job in Houston, TX, United States
    Robert Half Technology
    Houston, TX, United States
    Robert Half Technology hiring Help Desk Technician Job in Fort Lauderdale, FL, United States
    Robert Half Technology
    Fort Lauderdale, FL, United States

    Unlock Your Help Desk Potential: Insight & Career Growth Guide


    Real-time Help Desk Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Lewisville, United States, highlighting market share and opportunities for professionals in Help Desk roles.

    7314 Jobs in United States
    7314
    3 Jobs in Lewisville
    3
    Download Help Desk Jobs Trends in Lewisville and United States

    Are You Looking for Help Desk Technician Job?

    Great news! is currently hiring and seeking a Help Desk Technician to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Caliber Collision adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Help Desk Technician Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Lewisville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Help Desk Technician?

    Key qualifications for Help Desk Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Help Desk Technician?

    To improve your chances of getting hired for Help Desk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Help Desk Technician Job Success

    Caliber Collision interview tips for Help Desk Technician

    Here are some tips to help you prepare for and ace your Help Desk Technician job interview:

    Before the Interview:

    Research: Learn about the Caliber Collision's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Help Desk Technician interview at Caliber Collision, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Caliber Collision's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Help Desk Technician Positions

    Setting up job alerts for Help Desk Technician is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!