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Urgent! Help Desk/MAC Engineer Job Opening In New York – Now Hiring Lincoln IT

Help Desk/MAC Engineer



Job description

Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following:



  •  iMac and Macbook repairs, also all OSX operating systems.

  • Support all MAC and Windows environments on site.  Responsibilities Provide phone support and remote remediation for workstation issues Troubleshooting and resolving customer system problems across a broad range of technologies Provide remote installations of new software and upgrades Provide remote installation of service Packs and security updates Provide onsite support and installations to clients when necessary Provide help desk support including analyzing and resolving end-user issues Skills & Experience Knowledge of MAC and Windows operating systems and desktop applications Experience with installing, configuring, and administering a broad range of technologies Excellent written and verbal communication skills Knowledge of Cisco Phone Systems a plus Certifications a plus Company Overview Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York.
  • If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
  • Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
  • Powered by JazzHR

  • Required Skill Profession

    Computer Occupations



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    Unlock Your Help Desk Potential: Insight & Career Growth Guide


  • Real-time Help Desk Jobs Trends in New York, United States (Graphical Representation)

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  • Are You Looking for Help Desk/MAC Engineer Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lincoln IT adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
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  • Interview Tips for Help Desk/MAC Engineer Job Success
    Lincoln IT interview tips for Help Desk/MAC Engineer

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Lincoln IT's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Help Desk/MAC Engineer interview at Lincoln IT, research the company, understand the job requirements, and practice common interview questions.

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