Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Help Desk/Training Supervisor.
United States Jobs Expertini

Urgent! Help Desk/Training Supervisor Job Opening In Sells – Now Hiring Tohono O'odham Nation

Help Desk/Training Supervisor



Job description

The position is located in [Sells/Tucson].

Position Summary:

Under limited supervision, plans, develops, and coordinates computer-related training, educational, and development programs; and coordinates and supervises help desk activities.

The work is normally reviewed upon completion to ensure compliance with general organization and department goals, policies and procedures.

Major work activities are covered by procedures or guidelines permitting flexibility in selecting methods to utilize and procedures to follow, determination of work priorities, and the planning and coordination of projects.

Essential Duties and Responsibilities:

  • Supervises, plans, organizes, coordinates, and evaluates all computer related training programs.
  • Facilitates workshops, conferences, and other training sessions.

  • Conducts training needs analyses and determines training objectives.
  • Designs and develops or identifies guides and manuals required for each training program; revises existing training programs.

  • Prepares and assists instructors with teaching preparations such as program content, lesson plans, syllabus, and audio visual materials.

  • Consults with department managers and other management groups to analyze and determine appropriate training resource.
  • Evaluates training programs and writes reports of program results.
  • Participates in training programs to remain current in the training and development field.

  • Advises employees on curriculum materials and educational programs available;
  • Writes proposals for new training programs.

  • Evaluates the feasibility of specific training requests.
  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Improve course content and presentation.

  • Creates and maintains a schedule for classes being offered.

  • Coordinates help desk support and supervises help desk personnel.
  • Performs other job related duties as assigned and contributes to a team effort.

Knowledge, Skills, and Abilities:

  • Knowledge of the Tohono O'odham culture, customs, and traditions.
  • Knowledge of applicable federal, state, tribal laws, regulations and requirements.

  • Knowledge of learning theory and student motivation research.
  • Knowledge of higher education organization and academic practices.
  • Knowledge of adult education theory and practice.
  • Skill in supervising, training, and evaluating assigned staff.
  • Skill in operating various word-processing, spreadsheets, and database software programs.
  • Skill in providing superior customer service to external and internal customers.
  • Ability to plan, organize, implement and evaluate instruction.
  • Ability to improve quality of courses and demonstrate strong time management skills.

  • Ability to prepare clear and accurate written documents and reports using proper business English sentence construction, grammar, and punctuation.

  • Ability to facilitate general and specialized training sessions.
  • Ability to develop training needs analyses and objectives.
  • Ability to monitor and evaluate training programs.
  • Ability to provide continuous coordination with program managers or school/college faculty, program participants, outside contractors, and program instructors.
  • Ability to communicate efficiently and effectively both verbally and in writing.
  • Ability to establish and maintain positive and effective working relationships with other employees and the general public.

  • Ability to maintain privileged confidential information.

  • Ability to work independently and meet strict time lines.
  • Ability to work extended hours and various work schedules.

Minimum Qualifications:

  • Bachelor's Degree in Education, Business, Sociology, Psychology or a related field; and two years work experience in training and/or development planning and programming processes; or six years work experience in training and/or development planning and programming processes; or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position.
  • Two years of supervisory experience.

Licenses, Certifications, Special Requirements:

  • Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record.
  • May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years).
  • If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
  • Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.


Required Skill Profession

Other Teachers And Instructors



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Help Desk Potential: Insight & Career Growth Guide


  • Real-time Help Desk Jobs Trends in Sells, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Help Desk in Sells, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6922 jobs in United States and 1 jobs in Sells. This comprehensive analysis highlights market share and opportunities for professionals in Help Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Help Desk/Training Supervisor Job?

    Great news! is currently hiring and seeking a Help Desk/Training Supervisor to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tohono O'odham Nation adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Help Desk/Training Supervisor Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Sells. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Help Desk/Training Supervisor?

    Key qualifications for Help Desk/Training Supervisor typically include Other Teachers And Instructors and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Help Desk/Training Supervisor?

    To improve your chances of getting hired for Help Desk/Training Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Help Desk/Training Supervisor Job Success
    Tohono O'odham Nation interview tips for Help Desk/Training Supervisor

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Tohono O'odham Nation's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Help Desk/Training Supervisor interview at Tohono O'odham Nation, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tohono O'odham Nation's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Help Desk/Training Supervisor Positions

    Setting up job alerts for Help Desk/Training Supervisor is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!