- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Helpdesk Analyst.
Urgent! Helpdesk Analyst Job Opening In Dallas – Now Hiring TEKsystems
Description
This person will be providing in person and remote support to one of the managed service provider's largest customers.
They will be using ConnectWise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10.
This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not solve over the phone.
This person will also be responsible for going onsite to meet with clients.
Providing face to face, troubleshooting of multiple networks and following up with service orders.
Additionally, there is heavy Documentation involved along with remote troubleshooting and server troubleshooting.
This individual will also be responsible for troubleshooting within Active Directory, providing support with DHCP/DNS.
Along with slight SQL work and working with 3rd party vendors.
Skills
customer service, windows
Top Skills Details
customer service,windows
Additional Skills & Qualifications
Great personality and effective communication are key.
Swat looks for someone who can be trained and grow in this role.
Since this person is working remotely they must be able to be independent and take charge of things for themselves.
A+ certification required (or able to obtain in first 6 months)
Network+ and Security+ certification preferred
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $45000.00 - $55000.00/yr.
• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on Oct 25, 2025.
h4>About TEKsystems:
We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership.
TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.
We accelerate business transformation for our customers.
Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.
We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Helpdesk Analyst Potential: Insight & Career Growth Guide
Real-time Helpdesk Analyst Jobs Trends in Dallas, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Helpdesk Analyst in Dallas, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 61681 jobs in United States and 613 jobs in Dallas. This comprehensive analysis highlights market share and opportunities for professionals in Helpdesk Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TEKsystems is currently hiring and seeking a Helpdesk Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Helpdesk Analyst Jobs Dallas.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEKsystems adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Helpdesk Analyst Jobs United States varies, but the pay scale is rated "Standard" in Dallas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Helpdesk Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Helpdesk Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Helpdesk Analyst interview at TEKsystems, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TEKsystems's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Helpdesk Analyst is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!