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Helpdesk Representative Job Opening In Columbus OH – Now Hiring Russell Tobin


Job description

Job Description Job Description Service Desk Agent – Contract Opportunity Location: Columbus, OH Duration: 12-month contract Pay: $21/hour Are you passionate about providing exceptional customer service?

We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.

Ideal Candidate: ✔ Recent grad with a Bachelor .

✔ Experience or internship.

✔ Strong communication, problem-solving, and organizational skills .

✔ Preference for candidates with at least one of the following criteria: • College Degree • Previous contact center experience What You’ll Do: • Provides investigation, diagnosis, resolution and recovery for hardware/software problems • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software • Handle incoming phone calls regarding various customer service inquiries on Morgan Stanley accounts.

• Respond with a high degree of accuracy and efficiency , consistently meeting key department performance metrics.

• Troubleshoot and resolve customer concerns while ensuring a positive experience.

• Maintain detailed and accurate records of customer interactions and transactions .

Why Join Us?

Gain valuable experience with a leading financial institution .

Work in a fast-paced, team-oriented environment that values career growth and professional development .

Plus, there’s a possibility to convert to a permanent position after the contract period! Apply now to take the next step in your customer service career

Required Skill Profession

Other General


  • Job Details

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Unlock Your Helpdesk Representative Potential: Insight & Career Growth Guide


Real-time Helpdesk Representative Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Helpdesk Representative in Columbus, OH, United States, highlighting market share and opportunities for professionals in Helpdesk Representative roles.

67439 Jobs in United States
67439
696 Jobs in Columbus, Oh
696
Download Helpdesk Representative Jobs Trends in Columbus, Oh and United States

Are You Looking for Helpdesk Representative Job?

Great news! is currently hiring and seeking a Helpdesk Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Russell Tobin adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Helpdesk Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Columbus OH. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Helpdesk Representative?

Key qualifications for Helpdesk Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Helpdesk Representative?

To improve your chances of getting hired for Helpdesk Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Helpdesk Representative Job Success

Russell Tobin interview tips for Helpdesk Representative

Here are some tips to help you prepare for and ace your Helpdesk Representative job interview:

Before the Interview:

Research: Learn about the Russell Tobin's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Helpdesk Representative interview at Russell Tobin, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Russell Tobin's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Helpdesk Representative Positions

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