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Urgent! Helpdesk Specialist Job Opening In Washington – Now Hiring Latitude

Helpdesk Specialist



Job description

Our Helpdesk Specialist directly interfaces with the customers as needed to help them with their hardware, software, and other technology issues as they arise.

Daily duties will be to answer customer calls and assist them with computer related issues.Key Duties and Responsibilities:·Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.

·Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.·Primary contact point for resolution of network and operating system issues·Experience in Microsoft Windows Systems administration with Active Directory·Provide technical support, troubleshooting, and complex problem resolution to local and remote system usersCertifications Recommended: Security + certifications a plusBenefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time offLocation: Washington DCJob Type: Full-timePay: $63,618.00 - $122,228.00 per year


Required Skill Profession

Computer Occupations



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    Unlock Your Helpdesk Specialist Potential: Insight & Career Growth Guide


  • Real-time Helpdesk Specialist Jobs Trends in Washington, United States (Graphical Representation)

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  • Are You Looking for Helpdesk Specialist Job?

    Great news! is currently hiring and seeking a Helpdesk Specialist to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Latitude adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
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    • 2. Loyalty
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    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
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  • Interview Tips for Helpdesk Specialist Job Success
    Latitude interview tips for Helpdesk Specialist

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