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Urgent! Helpdesk Specialist Job Opening In Washington – Now Hiring Trinity Global Consulting
Duties May Include:
· Provide helpdesk support via on-site (in person), remote, telephone, and email channels
· Respond to and troubleshoot technical support requests for desktop, laptop, tablet, mobile device applications, and printers
· Troubleshoot and resolve issues with USAB desktop software applications, including Microsoft Office 365, VPN software, and agency applications
· Perform proactive and preventive maintenance of desktop, laptop, tablet, and mobile devices
· Configure desktop, laptop, tablet, and mobile device security settings in accordance with CISO guidance
· Deploy standard disk images of USAB computers and mobile devices
· Document and maintain standard hardware, operating system, and software configurations
· Manage deployment of new computers and mobile devices, reconfiguration of previously used equipment
· Provide hands-on technical support for 2 conference rooms including equipment setup and troubleshooting
· Coordinate configuration changes via the defined Change Configuration Board (CCB) process
· Provide deskside support between 8:00 AM and 5:00 PM EST, Monday through Friday
Requirements
Required Qualifications:
· Minimum 5 years of experience as an Enterprise Services Desk Specialist
· Experience providing technical expertise in enterprise systems and cloud systems (M365, AWS, Google platforms)
· Knowledge of IT Hardware and Software Systems and Applications support
· Experience with help desk software for accurately recording and tracking calls
· Understanding of desktop, laptop, tablet, and mobile device support procedures
· Knowledge of Microsoft Office 365 applications and common business software
· Experience with anti-virus software and security compliance procedures
· Ability to obtain and maintain Public Trust security clearance
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
✨ Smart • Intelligent • Private • Secure
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Unlock Your Helpdesk Specialist Potential: Insight & Career Growth Guide
Real-time Helpdesk Specialist Jobs Trends in Washington, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Helpdesk Specialist in Washington, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 118219 jobs in United States and 1137 jobs in Washington. This comprehensive analysis highlights market share and opportunities for professionals in Helpdesk Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Trinity Global Consulting is currently hiring and seeking a Helpdesk Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Helpdesk Specialist Jobs Washington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trinity Global Consulting adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Helpdesk Specialist Jobs United States varies, but the pay scale is rated "Standard" in Washington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Helpdesk Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Helpdesk Specialist interview at Trinity Global Consulting, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trinity Global Consulting's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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