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Urgent! Helpdesk Tech Job Opening In Bellevue – Now Hiring System One
Job Title: Helpdesk Tech
Type: Contract
Compensation: $26 - $35 hourly
Location: Bellevue, WA
Overview:
We are seeking a motivated and skilled Helpdesk Technician to join our dedicated support team.
The ideal candidate will thrive in a dynamic environment, showcasing their problem-solving abilities while delivering exceptional customer service.
This is an excellent opportunity to contribute to innovative projects while advancing your career within a respected organization.
Key Responsibilities:
+ Provide first-class technical support to both in-person and remote users by troubleshooting and resolving a variety of hardware and software issues.
+ Create and maintain internal and external knowledge base documents to streamline ticket resolution processes.
+ Manage Active Directory accounts, ensuring proper access and security protocols are maintained.
+ Oversee PC lifecycle management, including inventory management, receiving, and software request fulfillment.
+ Assist with onboarding new employees as assigned, ensuring a smooth transition into the organization.
+ Support business travel arrangements and assist users with accessing resources remotely.
+ Identify areas for improvement within support processes and proactively suggest enhancements to the team.
+ Collaborate with a tiered support team and follow documented processes and procedures to ensure effective service delivery.
Key Qualifications and Skills:
+ Strong communication skills, with a demonstrated ability to foster teamwork and respect among colleagues.
+ Ability to learn and implement new concepts swiftly.
+ Calm and effective problem solver in stressful situations, with a focus on achieving optimal outcomes.
+ Excellent customer service and interpersonal skills, ensuring user satisfaction.
+ Strong organizational skills and attention to detail.
+ Understanding of desktop and laptop hardware, as well as troubleshooting Windows 10/11 in a domain-managed environment.
+ Familiarity with Office applications, DHCP, DNS, TCP/IP, wireless networking, and Multi-Factor Authentication methods.
+ Prior experience using a commercial ticketing system, such as JIRA, is a plus.
+ An understanding of modern Information Security principles and practices.
Physical Job Functions:
+ Ability to sit and/or stand for extended periods, with minimal physical exertion and the capacity to safely lift up to 25 pounds.
+ Engagement in repetitive tasks and focused visual and audio work in a standard office environment exceeding 8 hours per day.
+ Travel is minimal, estimated at 0–5%.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
We help clients get work done more efficiently and economically, without compromising quality.
System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #161-Managed Staffing Charlotte
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America.
We help clients get work done more efficiently and economically, without compromising quality.
System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Unlock Your Helpdesk Tech Potential: Insight & Career Growth Guide
Real-time Helpdesk Tech Jobs Trends in Bellevue, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Helpdesk Tech in Bellevue, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 83868 jobs in United States and 119 jobs in Bellevue. This comprehensive analysis highlights market share and opportunities for professionals in Helpdesk Tech roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! System One is currently hiring and seeking a Helpdesk Tech to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Helpdesk Tech Jobs Bellevue.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at System One adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Helpdesk Tech Jobs United States varies, but the pay scale is rated "Standard" in Bellevue. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Helpdesk Tech typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Helpdesk Tech, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Helpdesk Tech interview at System One, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the System One's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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