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Urgent! H&M is hiring: Visual Merchandiser in West Nyack Job Opening In West Nyack – Now Hiring H&M

H&M is hiring: Visual Merchandiser in West Nyack



Job description

Overview

About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style.

This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values.

You actively drive sales in the store and are responsible to implement the Visual Identity.

The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as following all H&M procedures & standards.

This position reports to our Store Visual Manager (based on volume) or the Store Manager.

Responsibilities

  • Sales and Profit: set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook.

    Together with the Department Manager, determine additional commercial opportunities in the store within the H&M brand guidelines.

    Execute floor moves based on those joint decisions.
  • Fashion Knowledge: stay up to date with current fashion trends; share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards.
  • Direct Customer Service: meet customer expectations on direct service according to H&M standards; support the store to achieve an excellent customer experience.
  • Indirect Customer Service: follow the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store; create a clear red thread from windows to A-area with wearable buying suggestions; ensure high-quality garment presentation daily with the store team; maintain clear customer flow through fixture placement and navigation in line with H&M standards; launch and maintain all sales campaigns and activities on time and according to H&M standards.
  • Commercial Routines: follow up on Store KPIs with the Department Manager and initiate actions to reach store goals and budgets; adapt the store planning according to store needs and budget from the Commercial plan; complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.
  • Visual Store Operations Routines: complete sample picking and floor moves to create clear stories and wearable buying suggestions; complete all sales floor and window morning routines daily before the store opens; ensure quantity and condition of all incoming visual props and marketing material with a sustainability mindset; keep visual room organized and safe; keep all visual materials current and share seasonal changes with the team; paint and maintain the windows as necessary.
  • People and Teams: support the Store team to enhance customer and working experience in-store through coaching and development; ensure all legal requirements and H&M policies are fulfilled.
  • Training and Development: evaluate and develop the visual and commercial skills of the store team through regular visual training; maintain overview, follow up, and give feedback while executing floor moves; identify future Visual Merchandiser talent for succession.
  • Communication and Legal Requirements: ensure all communication in windows and on the sales floor complies with local legislation.
  • Security: work in accordance with H&M standards and local health, safety and security routines; follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store.

Qualifications

  • Inclusive, positive, creative, and willing to learn on the job.
  • Passionate for customer service and helping people find their style.
  • A multi-tasker who thrives in a fast-paced environment with an eye for detail.
  • 1-2+ years of transferrable experience welcome.
  • Physical ability to lift in excess of 20 pounds; ability to stand for long periods and to bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance; ability to climb a ladder and use a step stool; ability to work with hand and power tools and to lift to execute display setups.
  • Flexible work schedule, including nights and weekends; may be required to travel to support other stores.

Additional Information

  • Why You'll Love Working for H&M: Dynamic, team-driven work environment with diverse and kind individuals; endless growth & development opportunities; dress your personality; staff discount on H&M Group brands; access to the H&M Incentive Program and other benefits.

  • Job Status: Hourly, Non-Exempt
  • Compensation: Hiring Range is $17.73 - $19.95 hourly
  • EEOC Code: SLS
  • The job posting highlights the most critical responsibilities and requirements; additional duties may be assigned at the company's discretion.
  • Benefits: Staff discount card, extensive development opportunities, and competitive local benefits; includes health coverage options and other perks depending on market.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.

Our business idea is fashion & quality at the best price in a sustainable way.

Learn more about H&M here.


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