We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression.
You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values.
Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Compensation:$14 - $15 hourly
Responsibilities:- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Take reservations over the telephone, through emails and in person, including groups
Qualifications:- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
- Proven customer service experience with a strong guest-focused mentality
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Availability to work flexible schedules, including weekends and holidays.
About CompanyOur property's vision is to have a positive impact.
We value relationships, reputation, and returns for all employees, not just owners.