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Urgent! Human Resources Assistant Job Opening In Newton – Now Hiring Newton Centre, MA

Human Resources Assistant



Job description

Primary purpose:

Under the direction of the Director and/or designee, and daily supervision of the Senior Human Resources Business Manager, the HR Assistant performs a wide range of administrative and clerical duties for efficient HR operations.

This role involves providing support to the HR team and delivering customer service to visitors, employees, and job candidates.

The HR Coordinator must demonstrate high levels of professionalism, confidentiality, and customer service skills, while maintaining strong attention to detail, a sense of urgency, and excellent organizational skills.

This position requires a motivated, customer-centered individual who adapts to changing needs while supporting the HR Department's mission.

Supervision:

Performs duties requiring thorough knowledge of departmental operations, regulations, and applicable laws, exercising judgment and initiative.

Operates independently in assigned areas, referring only complex issues to the Senior HR Business Manager.

Works under the direction of the Director and daily supervision of the Senior HR Business Manager, with general objectives and oversight for task planning, progress, and completion.

None.

Essential Functions:

Provides essential administrative support to the Department of Human Resources; serves as the primary point of contact for the Human Resources Department, providing support to employees, candidates, and visitors in person, by phone, and via email.

Manages HR processes, records, and systems with a focus on accuracy, confidentiality, and compliance with city policies and union contracts.

Some key responsibilities include but are not limited to: 

HR Operations: Processes personnel action forms, maintains confidential employee records, and ensures compliance with city policies and union agreements.

  • Recruitment and Hiring Support: Posts job vacancies, coordinates applicant tracking and pre-employment processes (e.g., background checks, drug screens), assists hiring managers during interviews, and supports onboarding/offboarding activities.
  • Position Management: Maintains the city’s Classification and Compensation plan and ensures position descriptions are current for postings and advertisements.
  • Administrative Support: Updates HRIS systems, prepares reports, schedules meetings/events, handles office correspondence, and conducts research to support HR initiatives.
  • Collaboration and Communication: Works closely with HR team members, payroll/finance staff, and other city stakeholders to ensure smooth operations.
  • Policy and Compliance: Updates employee handbooks, recruitment materials, and other documents as needed based on policy or union contract changes.

    Responds to subpoenas in collaboration with the Law Department.
  • Administrative Duties: Serves as the primary point of contact in the department.

    Provides information in person, over the phone and via email.

    Assists with inquiries, resolves problems and tries to ensure customer satisfaction.

    Additional Duties: Provides general support to HR leadership and contributes to departmental projects and process improvements as required.

    Performs other related duties as required and directed.

    Minimum Entrance Qualifications:

     Associate’s degree and 1–3 years of related experience in human resources or training, or an equivalent combination of education and experience.

    Bachelor’s degree in Human Resources, Business Administration, or Public Administration preferred.

    Municipal HR experience and MUNIS knowledge are desirable.

    A strong commitment to public service is required.

  •  Proficient in office practices, clerical techniques, Microsoft Office Suite, grammar, and arithmetic.

    General understanding of HR functions (e.g., recruitment and hiring) and public administration as it relates to HR.
  • Strong organizational skills with the ability to work independently, manage time effectively, maintain detailed records, and handle confidential information.

    Able to meet deadlines under pressure, interpret policies, anticipate needs, and handle competing priorities.

    Excellent interpersonal skills to interact tactfully with the public, employees, and departments.
  • Strong written and verbal communication, problem-solving, research, and analytical skills.

    Proficient in Excel and other software applications.

    Must be detail-oriented, self-motivated, and professional with the ability to present sensitive information tactfully and make decisions based on policies and best practices.
  • Physical requirements/work environment

    Works in a typical office setting with frequent interruptions from inquiries by the public, employees, and other agencies.

    Utilizes standard office equipment and maintains constant communication via phone, email, and in-person discussions.

    Requires discretion and professionalism when handling confidential information, which may include personnel records and sensitive city-wide issues.

    Errors could have significant legal and public relations implications.

    The role involves light physical effort, extended keyboard use, and requires oral communication and sound/visual perception skills.

    Performance Standard

    Employees at all levels are expected to effectively work together to meet the needs of the community and the City through work behaviors demonstrating the City’s values.

    Employees are also expected to lead by example and demonstrate the highest level of ethics.


  • Health insurance - 70% employer sponsored
  • Dental insurance - basic option and high option
  • Tuition Reimbursement - up to $500 per semester, per course
  • Flexible Spending Accounts - pre-tax monies taken from your paycheck to pay for certain health and dependent care expenses.

    The City also offers a commuter benefit.
  • 457 Deferred Compensation plans
  • Metro Credit Union
  • Verizon Wireless discount
  • Employee Assistance Program
  • Generous paid leave time benefits and paid holidays for this group:12.5 paid holidays3 weeks of vacation time/year (new employees in this group accrue vacation time)Accrue 15 special leave days per year (sick time), 5 of which can be used for personal business2 floating holidays per year (prorated if new employee begins mid-year)
  • City Retirement (Mandatory)
  • Weekly Direct Deposit
  • Opportunity to serve the public and join a dynamic team of dedicated employees

  • Required Skill Profession

    Secretaries And Administrative Assistants



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