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Urgent! Implementation and Onboarding Manager Job Opening In Pittsburgh – Now Hiring CONEXIONHR
As the Implementation & Onboarding Manager, you’ll own the critical early phase of our customers’ journey.
You’ll ensure customers achieve early value, and are set up for long-term success under the broader Customer Success organization.
This is a high-impact role: your work drives adoption, reduces time-to-value, shapes customer perception, and helps prevent early churn.
What You’ll Own:
● Lead kickoff sessions, implementation planning, and deployment activities.
● Act as the primary coordinator between customer stakeholders, internal product, engineering, and support teams.
● Define and monitor success metrics (e.g., setup completeness, usage milestones, feature adoption)
● Provide training, documentation, and hands-on support during onboarding.
● Proactively identify risks, blockers, or scope creep and intervene to keep the project on track.
● Gather and document feedback, clarify use cases, and champion those insights internally.
● Transition the customer to the ongoing Customer Success Manager (CSM) at the end of onboarding.
● Maintain clear communication and status updates with customers and internal teams.
● Continuously improve onboarding processes, templates, and playbooks.
What You’ll Love About This Role:
● High visibility: Work directly with senior leaders and customers.
● Impact: Build and own scalable processes with multiplier effect.
● Influence: Help shape the product based on customer insights.
● Collaboration: Work cross-functionally with engineering, product, support, and sales.
● Purpose: Be part of a mission-driven team transforming how GTM teams operate.
What You’ll Bring:
● 4–5 years of experience in a similar role, preferably within a SaaS or tech company.
● Strong technical background; Bachelor’s in Computer Science/Engineering or equivalent experience preferred.
● Experience managing Salesforce Flows and Admin strongly preferred.
● Stellar communication skills and ability to serve as a trusted advisor.
● Self-motivated, thrives in a fast-paced, collaborative environment.
Benefits:
● Competitive salary & early stage stock options based on experience.
● % coverage of health insurance, with 75% support for dependents.
● 3 weeks paid PTO.
● Yearly offsite at a memorable location.
● Learning stipends.
● A fun team that values autonomy and trust.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Implementation and Potential: Insight & Career Growth Guide
Real-time Implementation and Jobs Trends in Pittsburgh, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Implementation and in Pittsburgh, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 216678 jobs in United States and 1126 jobs in Pittsburgh. This comprehensive analysis highlights market share and opportunities for professionals in Implementation and roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CONEXIONHR is currently hiring and seeking a Implementation and Onboarding Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Implementation and Onboarding Manager Jobs Pittsburgh.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CONEXIONHR adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Implementation and Onboarding Manager Jobs United States varies, but the pay scale is rated "Standard" in Pittsburgh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Implementation and Onboarding Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Implementation and Onboarding Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Implementation and Onboarding Manager interview at CONEXIONHR, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CONEXIONHR's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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