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Implementation Consultant Job Opening In Pleasant Grove – Now Hiring Kenect


Job description

About us

Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America.

Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform.

Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.



About This Role

The Implementation Consultant is a strategic partner for new customers, guiding them through the first 3–6 months of their journey.

The primary goal is to help customers realize tangible ROI within the first 60–90 days, establish lasting adoption habits, and set them up for long-term, self-sustaining success that leads to repeated renewals.

Success in this role is measured by customer retention (NDR, GDR), time to launch, time to first value, and onboarding CSAT.



What You Will Be Doing
+ Take ownership of a portfolio of new multi-location customers and accelerate their journey to ROI by driving engagement, adoption, and utilization across their organization.


+ Build trust and credibility with stakeholders at all levels—Executives, Department Leads, and day-to-day users—by aligning Kenect to their business outcomes.


+ Guide customers through launch, onboarding, and early adoption to shorten time-to-first-value and establish behaviors that ensure long-term success.


+ Monitor adoption signals and proactively intervene to ensure customers achieve measurable results within 60–90 days.


+ Deliver onboarding training sessions, best practices, and consultative guidance to help customers integrate Kenect into daily workflows.


+ Facilitate a progressive series of adoption meetings every 30 days for 2–5 months (depending on customer adoption pace), each session designed to provide new best practices, reinforce product value, and deepen customer success habits.


+ Partner cross-functionally to identify and resolve customer issues quickly, ensuring a positive early experience.


+ Position customers for growth by introducing additional features or expansions once they've achieved initial success milestones.


Skills & Qualifications
+ 1+ years of Customer Success, Implementation, or Consulting experience in a SaaS or software company.


+ Driven, self-motivated, enthusiastic, and results-oriented with a “get things done” mindset.


+ Strong organizational skills with the ability to manage a large portfolio of clients and competing priorities.


+ Experience accelerating customer time-to-value and driving retention outcomes.


+ Ability to communicate ROI clearly to multiple stakeholder levels, from executives to end users.


+ Experience with customer engagement tools (Salesforce, ChurnZero a plus).


+ Previous experience meeting or exceeding retention and expansion goals preferred.




Our Company Values We Hope You Showcase


+ See it, Solve it, Get it Done
+ Build, Adapt, Win
+ Unwavering Customer Obsession



What Kenect Offers!


+ Health, Dental, Vision, Life & Disability Insurance
+ Your birthday is a paid day off
+ Onsite gym
+ Breakroom full of snacks and drinks
+ Convenient location next to freeway entrance/exit


We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way.

Yes, we have managers and 1:1s.

Yes, we believe in giving open two-way feedback.

We also believe in having team members who can run without the daily guidance that some companies prefer.



Kenect is an equal opportunity employer.

We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong.

All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.



Required Skill Profession

Other General


  • Job Details

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Unlock Your Implementation Consultant Potential: Insight & Career Growth Guide


Real-time Implementation Consultant Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Implementation Consultant in Pleasant Grove, United States, highlighting market share and opportunities for professionals in Implementation Consultant roles.

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90 Jobs in Pleasant Grove
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Are You Looking for Implementation Consultant Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kenect adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Implementation Consultant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Pleasant Grove. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Implementation Consultant?

Key qualifications for Implementation Consultant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Implementation Consultant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Implementation Consultant Job Success

Kenect interview tips for Implementation Consultant

Here are some tips to help you prepare for and ace your Implementation Consultant job interview:

Before the Interview:

Research: Learn about the Kenect's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Implementation Consultant interview at Kenect, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kenect's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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