Implementation Project Manager

Job description

This position is to manage and implement our new install base, current install base, and overall product support for the customers derived from the distribution partners and multi-site facilities, such as an IDN.

Continue to maintain and establish partnership directly with our distribution partners, and bioMerieux sales organization.

This position will assist our Customer Service in support of new business created, that directly contribute to organization revenue growth objectives.

The Project Manager is responsible for the successful initiation, planning, execution and closing of projects through the monitoring and controlling of project related activities.
Primary Duties

+ Perform all work in strict compliance within the guidelines of the bioMérieux Quality System, US Regulatory, Human Resources policies, and Corporate Compliance requirements for this commercial job function.

+ Facilitates direct communications to major stakeholders.



+ Ensures all pre-sales, install, and post-install activities are appropriately planned and executed.

+ Integrate into client environment to effectively lead project teams while building positive professional relationships with clients and associates.



+ Gather, formulate, and escalate feedback from customers gained from distribution customers.



+ Lead risk management within projects, ensuring risks have appropriate mitigation and contingency plans.



+ Facilitate and lead effective project meetings, manage change and conflict, and develop resource planning estimates to manage project workload and productivity.



+ Maintain authority and control of projects while ensuring accountability of all stakeholders.



+ Manage projects within established scope, schedule, and budget while meeting and exceeding project management standards.

+ Plan, schedule, and control project activities to fulfill objectives and satisfy project requirements.

+ Perform all work in compliance with company quality procedures and standards.

+ Performs other duties as assigned.
Education & Training

+ Bachelor's degree in life sciences, project management, or business-related field required.

+ Project Management Professional (PMP) certification preferred.
Experience

+ 5+ years clinical laboratory experience or equivalent required.

+ Experience leading equipment implementation projects or relative project management experience required.

+ Experience with related technical field applications support strongly preferred.

+ bioMérieux product experience preferred.
Knowledge, Skills & Abilities

+ Business acumen to understand how a business operates and how to make it successful.

+ Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.

+ Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment.

+ Experience in following, maintaining, and improving the implementation methodology.

+ Effective and efficient problem analysis that leads to high-quality decisions.

+ Learning agility to be able to learn from experiences and apply that knowledge to new situations.

+ Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.

+ Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details

+ Creativity in forming new ideas, solutions, and approaches to challenges; to think outside-the-box

+ Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.

+ Priority setting that align with business objectives

+ Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.

+ Planning objectives and strategies to achieve them within a set timeline

+ Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently

+ Must be able to work independently, effectively multitask to meet deadlines and competing priorities in a fast-paced environment.

+ Informing others by sharing clear, timely information to ensure alignment.

+ Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs.

+ Driving continuous improvement by evaluating processes and implementing necessary changes

+ Collect and analyze data to drive informed decision-making to improve performance and identify issues

+ Proficient in Windows OS, MS Office Programs, Project Management Software Tools

+ Communicates instructions clearly and effectively

+ Demonstrates assertiveness and confidence in the face of a challenge

+ Comfortable giving clear, direct, and actionable feedbackSolution oriented in the face of conflict

+ Ability to deal with difficult situations in a timely and bold manner

+ Action Oriented: Takes action even when facing challenges

+ Drive for Results: Drive for Results while successfully removing barriers

+ Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives

+ Cross-department knowledge about the roles, responsibilities, goals, and processes of different departments within an organization

+ Ability to cooperate with others at all levels including leadership
Working Conditions & Physical Requirements

+ Ability to remain in stationary position, often standing, for prolonged periods.

+ Domestic Travel: 20%

+ International Travel: up to 5%

Required Skill Profession

Other General