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Urgent! Implementation Specialist Job Opening In Durham – Now Hiring HireNetworks

Implementation Specialist



Job description

Implementation SpecialistAs an Implementation Specialist, your primary responsibility is to ensure successful onboarding for new clients and implementations.

This person is the front line of our implementation team and will apply their vast knowledge of hospitality operations, accounting expertise, and detailed understanding of the company to train and support new clients.

You will collaborate closely with various teams, including sales, product, and technical support, to guarantee a positive customer experience and maximize customer retention.What You Will Do

  • Train clients on our products and features through standard training sessions and supplemental support.
  • Work as the liaison between the development team and the clients.
  • Tasks include:Coordinate all implementation documentation and training using the implementation schedule and other training guidelines.Review and approve each client’s site configuration.All corporate level and property level training for related modules.
  • Assist in maintaining and creating training documentation including manuals, enhancement documentation, and automated training videos.
  • Take ownership of personal and team actions.
  • Communicate effectively and promote collaboration within a professional work environment.
  • Adhere to company policies and Standard Operating Procedures.
  • What You Need
  • Bachelor’s degree in a relevant field or equivalent work experience.
  • Proven experience in a customer-facing role, preferably in customer success, account management, or customer support.
  • Ability to manage and prioritize multiple projects in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical users.
  • You are driven to solve tough and interesting problems to help people.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues effectively.
  • Empathy and patience in dealing with customers, ensuring a positive customer experience.
  • Ability to work collaboratively with cross-functional teams and adapt to a fast-paced, dynamic environment.
  • Familiarity with customer success platforms, CRM systems, and support ticketing tools is a plus.
  • What Makes You a Standout
  • 2-4 years of Property Controller or related accounting/finance experience
  • Experience with Bank Reconciliations and Monthly Sales Tax Filings
  • Understanding of hospitality operations and all related departments
  • Ability to gather feedback and transform it into solutions
  • Outstanding written and oral communication skills
  • Demonstrate a prominent level of integrity and professionalism
  • Ability to be flexible and quickly adapt to business needs and processes
  • Nice-to-have Experience:
  • Presentative training experience with small or large groups
  • Driven by providing excellent customer service
  • Ability to communicate and train accordingly to the audience and their level of experience
  • Knowledge and experience with a variety of computer applications like MS Excel and PowerPoint

  • Required Skill Profession

    Business Operations Specialists



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      Unlock Your Implementation Specialist Potential: Insight & Career Growth Guide


    • Real-time Implementation Specialist Jobs Trends in Durham, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Implementation Specialist in Durham, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 119149 jobs in United States and 178 jobs in Durham. This comprehensive analysis highlights market share and opportunities for professionals in Implementation Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Implementation Specialist Job?

      Great news! is currently hiring and seeking a Implementation Specialist to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HireNetworks adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Implementation Specialist Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Durham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Implementation Specialist?

      Key qualifications for Implementation Specialist typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Implementation Specialist Job Success
      HireNetworks interview tips for Implementation Specialist

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the HireNetworks's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Implementation Specialist interview at HireNetworks, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HireNetworks's products or services and be prepared to discuss how you can contribute to their success.

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