Incident Response Team Program Manager

Job description

Incident Response Team Program Manager

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Incident Response Team Program Manager



Salary


$91,320.00 - $103,800.00 Annually



Location


Golden, CO




Job Type


Full Time



Job Number


HAA-50139255-10/25




Department


Department of Transportation



Division


Division of Maintenance




Opening Date


10/15/2025



Closing Date


10/29/2025 11:59 PM Mountain




FLSA


Determined by Position



Type of Announcement


This position is open only to Colorado state residents.




Primary Physical Work Address


425 Corporate Cir, Golden, CO 80401



FLSA Status



Exempt; position is not eligible for overtime compensation.





Department Contact Information


Angelita Sims at angelita.sims@state.co.us



How To Apply


Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado.

Reach out to the Department Contact to apply using a paper application, including any supplemental questions.

Failure to submit a complete and timely application may result in the rejection of your application.

Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.





+ Description

+ Benefits

+ Questions



Department Information



DRAFT/DRAFT/DRAFT


This position is only open to Colorado state residents.

New employees to the state will be paid bi-weekly.

There are 26 bi-weekly pay periods in a year.
About CDOT
Do you want to make a difference in Coloradans’ lives?

Do you have a passion for helping people and keeping them safe?

At the Colorado Department of Transportation (CDOT), you will have the opportunity to do just that.

The work our people do contributes to keeping Coloradans and visitors safe and provides freedom, connection, and experience through travel.

Please visit our careers page to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future! Also, check out our excellent benefits package!

CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.



Some positions may qualify for the Public Service Loan Forgiveness Program.

For more information, go to https://studentaid.gov/pslf/ (https://studentaid.gov/pslf/%C2%A0) ;

The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months.





Description of Job


About the Work Unit

This position is within the Division of Maintenance and Operations and Traffic Operations Branch of the Colorado Department of Transportation (CDOT).

The Traffic Operations Services Branch exists to improve the safety and efficiency of Colorado’s transportation system through institutionalized and forward leaning real-time operational excellence.

This is accomplished through two primary program areas, the Operation Centers program and the Incident Response program.

The Operation Centers program is focused on providing credible, real-time information to the department, first responders, and public.

The Incident Response program is focused on providing expert traffic incident management, reduce roadway impacts, and protect the lives of motorists and responders through coordinated and efficient incident response.




About the Position
The Incident Response Team Manager position oversees the CDOT Incident Response program.

This position is responsible for providing strategic vision, management, guidance, and direction for incident response initiatives in collaboration with the Colorado State Patrol (CSP), CDOT Traffic Operation Centers, CDOT Regions, other first responder groups, emergency response agencies and incident management partners, as well as private sector entities with a shared mission.

This position provides contract management for the Safety Patrol program and is the second level supervisor responsible for managing and supervising the day-to-day activities of professional level employees.

This position is anticipated to be approximately 30% in the field (to backfill team members out on leave and/or respond to major incidents) and 70% in the office.

In addition, this position will provide practical guidance and/or input to the Statewide Traffic Incident Management (TIM) program.

It will also provide state of the practice input to support the development and implementation of statewide strategies and policies that will result in increased safety practices, reduced congestion, and reduced response and clearance times for hazardous incidents.



Major duties and responsibilities include, but are not limited to:

+ Identifies and resolve notification needs and priorities of management, local agencies, and private industry partners, CDOT Public Relations Office and to the applicable Colorado Traffic Operations Center;
+ Assess current policies, practices, and training, and making recommendations on consistent and appropriate improvement initiatives;

+ Determines and implements public, multi-agency and multidisciplinary communication and collaboration strategies, as well as response decisions based on identified incidents;

+ Determine type, structure, and need for implementing a command structure with other response agencies;

+ Provide leadership to the team members and directs work;

+ Establishes procedures, standards, expectations, monitors performance; set team goals ad monitors team progress;

+ Develops budget requests and justifications for increases in staffing;

+ Conduct quarterly and final performance reviews; mentor, coach guide and support employees; approve personnel actions, leave requests, training requests and timesheets;

+ Engages strategically to develop strong, viable coalitions focused on improving responder safety and quick clearance principles;

+ Identifies local jurisdictional issues within the program area where responder safety and quick clearance could be improved.

Engages to form strong relationships with other department, agency, local government, and first responders;

+ Understands what gap areas exist and creates lists of issues that need to be addressed;

+ Conducts after action reviews with all stakeholders and identifies which protocols were or were not followed, and what changes need to be implemented so future incidents have few to no issues;

+ Determines contract scope, resource allocation, billing, and overall contract administration;

+ Works with the CDOT Office of Emergency Management, CDOT maintenance sections, CDOT Regions, law enforcement agencies, safety, and local agencies in establishing policies, procedures and processes that will result in effective management of the events;

+ Determine type, structure, and need for implementing Incident Command or Unified Incident Command with other response agencies;

+ Determine implementation of evacuation routes, assisting travelling public with information, and coordination with multiple internal and external stakeholders, etc;

+ Other duties as assigned.



Work Environment:

+ Primarily 7:00 am – 4:30 pm work hours, Monday-Friday.



+ Travel required throughout the state for planning, coordination and emergency activation.



+ Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare.



+ Use of CDOT vehicles.





Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights


Minimum Qualifications

Experience Only:

+ Eight (8) years of relevant experience in an occupation related to the work assigned to this position.



OR
Education and Experience:

+ A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.



+ A Bachelor's degree from an accredited college or university with a degree in Business, Management, Crisis Management, Transportation Management, Communications, Operations, or another field of study closely related to the duties of this position.




Please note: The required experience must be substantiated within the work experience section of your application.

“See Resume” statements on the application or resumes in lieu of a complete application may not be accepted.

Additional information submitted after the closing date of this announcement will not be considered in the review of your application.

In addition, part-time work will be pro-rated.



College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application.

Transcripts must show the name of the school and that a degree was conferred.

Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service.

Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.



Conditions of Employment


+ Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks.

More information in the supplemental information section.



+ A current valid driver’s license is required for all Colorado Department of Transportation (CDOT) positions which require operating a state or personal motor vehicle to perform one or more essential functions of the position.



+ Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare.




Preferred Qualifications
The exceptional applicant will possess the proven ability or accomplishment in the following:

+ Demonstrated success with the duties listed in the Description of the Job section, preferably for a public employer.



+ Years of State service experience related to the duties of this position.



+ Highest work/personal ethics and integrity, including a passion for safety.



+ Experience supervising an incident response team.



+ Comprehensive knowledge and experience in best practices for emergency/incident management response, including Traffic Incident Management Systems (TIMS).



+ Leadership and vision across multidisciplinary groups.



+ Proven ability to manage multiple assignments, priorities, and projects in a demanding environment; working effectively in both independent and team situations.



+ Ability to manage time compression and work within stressful situations.



+ Experience with contract management.



+ Ability to improvise, adapt, and overcome changing assignments.



+ Ability to take initiative to solve problems in an innovative manner.



+ Experience partnering with a variety of stakeholders in situations that may be politically sensitive, demonstrating sensitivity to needs, priorities, and public and organizational commitments.



+ Excellent interpersonal and relationship building skills.



+ Strong time and project management skills, including prioritization and multi-tasking ability.



+ Excellent reasoning, investigative, analytical, and problem solving ability;

+ Excellent facilitation, presentation, and communication skills, both written and oral;

+ Strong attention to technical detail and accuracy.



+ Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail, SAP, and the ability to quickly learn other software systems.







Supplemental Information


Applicant Checklist
Complete Applications must include the following documents:

+ A complete CDOT Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)

+ A complete Supplemental Questionnaire (The questionnaire is part of the online application.

You will be prompted to answer them as you are completing your online application.)

+ A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position.

Cover letters must be uploaded as an attachment to your online application.

Cover letters will not be accepted after the closing date and time of the announcement.



+ A detailed chronological resume.

Resumes must be uploaded as an attachment to your online application.



+ If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation.

Please submit this as an attachment to your online application.



+ If you are a veteran, a copy of your DD214.

Please submit this as an attachment to your online application.





Please note that you may redact information on your attachments that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution.



Only complete applications submitted by the closing date for this announcement will be given consideration.

Every effort must be made to submit all application materials by the announcement close date.

Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date.

Resumes will not be accepted in lieu of a completed application.

Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.




The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.




The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.



Notifications:
All correspondence regarding your status in the selection/examination process will be via email.

Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position.

We highly recommend that you set up your email to accept messages from state.co.us and info@governmentjobs.com addresses.

It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position.

If you do not, try submitting again until you receive the confirmation email.

Be sure to also check your junk folder for email communications from the State of Colorado's website.

The Hiring Process:

+ All applications that are received by the closing of this announcement will be reviewed against the minimum qualifications in this announcement.

Candidates who meet the minimum qualifications proceed to the next step.



+ Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.




+ Part, or all, of the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.



+ Be sure your application materials specifically address your qualifications, experience, work products, and accomplishments as they relate to the Major Duties, Minimum Qualifications, and Preferred Qualifications sections as listed above.

Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion as a qualified candidate in any step of the selection process and placement on the eligible list.




+ A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.




Transfer, Non-Disciplinary Demotion or Reinstatement
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants.

If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.


Employment Screening
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act.

These reports may be obtained at any time after receipt of the applicant's authorization.

As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction.

In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Info Cubic”.

Info Cubic, a consumer reporting agency, will obtain the report for CDOT.

Further information regarding Info Cubic, a Division of Orange Tree, including its privacy policy, may be found online at www.InfoCubic.com and www.OrangeTreeScreening.com .

Info Cubic is located at 7275 Ohms Lane, Minneapolis, MN 55439.



The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living.

The information that may be included in the report includes:social security number trace, criminal records check, public court records checks, educational records, and driving records checks.

CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying.

The information contained in the report will be obtained from private and/or public record sources.

The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.

Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative.

This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go tospb.colorado.gov; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.govunder Rules.

Equity, Diversity, and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Discrimination and/or harassment against any person is prohibited because of disability, race, creed, color, sex, sexual orientation, religion, age, national origin, ancestry, political affiliation, veteran’s status, marital status, gender identity or any other protected class recognized under the Colorado Anti-Discrimination Act (CADA).

This applies to all employment decisions.

ADAAA Accommodations
CDOT is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries toMatthew.Draper@state.co.us

Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.

AS (SAP #50139255/PCR #62498)





The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.

Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title.

Select the job you wish to view, then click on the Print icon.






01

The Colorado Constitution requires that applicants for State of Colorado positions be Colorado residents at the time the application is submitted.

Are you a current resident of the State of Colorado who can provide proof of Colorado residency?



+ Yes

+ No



02

Describe your experience in incident management, incident command, and/or emergency management.





03

Describe in detail your supervisory experience.

If you have not supervised, describe your experience in your ability to influence others.





04

If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application.

Unofficial copies are acceptable, but they must show the name of the school, your name, that the degree was awarded and on what date, and the type and name of the degree.

Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service.

Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.

Have you included your transcript(s) as an attachment to your application?

If not, you may go back and do so now.



+ Yes, I have attached my transcript(s) that will be used to verify whether or not I meet the education requirement as announced.

+ No, I have not attached transcripts to my application because I am using experience to meet the minimum qualifications.

+ I have requested my transcripts from my college/university and will email them to angelita.sims@state.co.us within 5 business days of the close date of the job announcement.



05

A resume and a cover letter are required for your application to be complete.

Your cover letter should describe how your experience aligns with the minimum qualifications and exceptional candidate section of this announcement.

Documents must be uploaded as attachments to your online application.

Documents will not be accepted after the closing date and time of the announcement.

Did you attach a resume and cover letter to your application?

If not, you may go back and do so now.



+ Yes

+ No



06

If you are a current or previous State of Colorado classified employee, please provide your Employee Identification Number (EID) in order to verify your current or previous employment.

Your EID begins with 997 and is nine digits long.

Please do not enter your Social Security Number.

If not, please state N/A.





07

Have you been subject to disciplinary action in the last three years of your work experience?

If so, please provide details of that disciplinary action.

If not, please state N/A.





08

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application.

In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

If this does not apply to you, please put N/A.





09

If you are a veteran, a copy of your DD214.

Please submit this as an attachment to your online application.

Did you attach a copy of your DD214 to your application?

If not, you may go back and do so now.



+ Yes

+ No - I am a veteran, but I do not qualify for veterans' preference

+ N/A - I am not a veteran



10

CDOT-Voluntary Self-Identification of Disability We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities.

We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities.

To do this, we must ask applicants and employees if they have a disability or have ever had a disability.

Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so.

Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions.

Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past.

For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to: • Autism • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS • Blind or low vision • Cancer • Cardiovascular or heart disease • Celiac disease • Cerebral palsy • Deaf or hard of hearing • Depression or anxiety • Diabetes • Epilepsy • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome • Intellectual disability • Missing limbs or partially missing limbs • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS) • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

+ Yes, I Have A Disability, Or Have A History/Record Of Having A Disability

+ No, I Don't Have A Disability, Or A History/Record Of Having A Disability

+ I Don't Wish To Answer


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State of Colorado



Address

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Website

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