Information Technology Engineer, Software Ld

Job description

25% Lead a team of software engineers in the design, development, and implementation of multiple applications.

Performs and leads the detail technical design, coding, code review and testing of new applications and enhancements of existing applications.

Serves as a subject matter expert for specified systems and their subsequent applications.

Develop and/or analyze interface design documentation.

Comply with hardware and software systems standards and procedures.

Deliver large systems for tens of thousands of users.

Ensures compliance to the dev/sec/ops practices and policies.

Understanding of architectural practices and design.



25% Identifies gaps in requirements and solves problems for the supporting staff.

Identifies sequencing of services and technologies that are integrated in later phases of the project.

Leads the evaluation of risk and opportunity impacts to existing or proposed projects/programs and implements risk mitigation actions.

Develops ways to improve performance and increase system availability.

Provides recommendations to infuse new technology.

Compile, assess, and report data results from software testing and analysis.



25% Supports the Project Manager as the technical team lead on the project.

Estimates the technical costs of projects for clients and project managers.

Confers with clients to identify requirements and determine desired outcomes to formulate the design of the system or offer alternatives.

Demonstrated experience with front-end and back-end programing and integration frameworks and tools.

Assist in the estimation of development of application features.



25% Leads software design and development teams.

Identifies, analyzes, defines, and coordinates user, customer, and stakeholder needs and translates them into technical requirements.

Manages technical resources (hardware, software, licenses, and services).

Plans and leads transformation initiatives to new software architectures.

Extend open-source libraries and systems as necessary to meet the needs of the team.

Play a crucial role in product scoping and roadmap / architecture discussions.

Continually evaluate emerging technologies to identify opportunities, trends, and best practices.

Ensure code quality, deployment standards and practices.

Mentoring junior developers.



Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education Level: Bachelor's Degree



Education Details: Information Technology or Computer Science



Experience: 8 years Software design and development, software test and evaluation, software requirements management including 5+ years of experience in ServiceNow Development and Administration



In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.



Preferred Qualifications

Knowledge, Skills and Abilities (KSAs)

Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives., Expert

Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution., Expert

Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project., Expert

Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers., Expert

Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation., Expert



ServiceNow modules ITSM, CSM, CMDB, ITOM, SOM.

Expert

ServiceNow APIs and scripting (Business Rules, Client Scripts, etc.).

Expert

Design, development, and implementation of ServiceNow solutions through creating custom applications, workflows, and integrations.

Expert

Customization and configuration of ServiceNow modules through use of scripting (JavaScript, etc.) and UI development to tailor the platform to specific business needs.

Expert

Integration with other systems through working with APIs, web services, and other technologies to connect ServiceNow with other enterprise applications.

Expert

Troubleshooting and problem-solving through identifying and resolving issues related to ServiceNow functionality and performance.

Expert

Ability to work with scoped ServiceNow applications and complex customizations.

Expert

Mentoring and guiding junior developers through sharing knowledge and expertise to help other team members grow.

Advanced

Knowledge of web technologies (XML, JSON, REST APIs, etc.) Advanced

Knowledge of data management and database concepts.

Advanced

Knowledge of SDLC processes and Agile/Scrum methodologies.

Advanced

Knowledge of security protocols (LDAP, SSO, etc.).

Advanced

Knowledge of UX/UI design and implementation.

Advanced

Knowledge of continuous integration within DevOps environment.

Advanced

Knowledge of API Management Tools.

Advanced

Knowledge of with GIT/BitBucket.

Advanced

Knowledge of cloud technologies ( e.g. AWS, Azure), Advanced

Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.), Advanced

Fundamental knowledge of software engineers’ best practices, agile methodologies, CI/CD pipelines, Advanced

Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests, Advanced

Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework, Advanced

Experience with deploying a global application and configuration management, Advanced

Reviewing the work of other developers and providing feedback, Expert

Ability to communicate technical requirements to all levels of expertise., Expert

Proficient in establishing and maintaining good working relationships., Advanced

Knowledge and understanding of software development life cycle (SDLC)., Expert

Proficient with integrating complex and/or existing systems., Expert

Knowledge of programming languages (e.g. JavaScript, C, Python, etc.)., Expert

Excellent communication skills both written and verbal., Expert



The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.

Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.



EEO:



“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Required Skill Profession

Architecture And Engineering