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Urgent! Information Technology Technical Associate Job Opening In Chicago – Now Hiring UI Health

Information Technology Technical Associate



Job description

Information Technology Technical Associate


Hiring Department: Ambulatory Services Administration


Location: Chicago, IL USA


Requisition ID: 1037019


FTE: 1


Work Schedule: Mon-Fri hours weekly


Shift: Days


# of Positions: 1


Workplace Type: On-Site

Posting Close Date: October 10th, 2025

Salary Range (commensurate with experience): $64,$97,

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond.

A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers.

It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana.

UI Health is dedicated to the pursuit of health equity.

Learn more:


Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents.

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Position Summary
Provides technology leadership, support and expertise to guide users to most efficient and effective scheduling system project design choices.

Directs and manages projects from initial request to design build and implementation phases.

Duties & Responsibilities

  • Establishes project team and provides leadership in definition of scope, analysis of best practice, data collection, status reports and timelines, meeting schedules and agendas.

  • In collaboration with Information Services project team, designs, builds and tests functionality and integration.

  • Develops and conducts focused surveys and/or gap analyses related to technology projects including adoption readiness and post-implementation success.

    Analyzes, interprets and summarizes data and produces detailed reports.

  • Develops documents and educational materials detailing new workflow, policies and guidelines.

  • Develops and implements group and individualized end-user informatics training and support during project go-live phases.

  • Serves as subject matter expert in scheduling and front end operations applications.

  • Manages and oversees technology project requests for changes to scheduling system tools and interfaced applications.

  • Initiates and manages the design, build, and implementation of new schedules and revisions.

  • Maintains standardization of scheduling system design and build to ensure consistency in reports, appointment access and availability, system navigations, and application utilization.

  • Perform other related duties and participate in special projects as assigned
  • Minimum Qualifications

  • Bachelor Degree - Computer Science, Engineering, Information Systems Management, related information management field or a clinical area of study.

  • Minimum of four (4) years professional level IT experience within IT Support Services which includes demonstrated experience providing end-user technical and troubleshooting support with computer hardware, software within desktop and networking environments via, telephone, ticketing systems and/or onsite resolution.
  • Demonstrated experience with information system design and implementation in outpatient services or related health care facilities.



  • Required Skill Profession

    Computer Occupations



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