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Urgent! Infrastructure Escalation Specialist, Launch Execution Job Opening In Nashville – Now Hiring Amazon

Infrastructure Escalation Specialist, Launch Execution



Job description

Description
Join Amazon’s commitment to Customer Obsession by working with Amazon Surface Transportation, supporting all Middle Mile ground and yard operations across the Amazon network! The Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist, to support the Fleet Infrastructure team’s goal of exceeding customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving deep into invoice and purchasing patterns to help inform key decisions in the infrastructure and fuel industries.

This position will work at Amazon's corporate office in Nashville, Tennessee.

Key job responsibilities
• Support nationwide transportation network in a safe, customer-focused manner
• Develop and design solutions to difficult problems
• Manage outside contractors and vendors
• Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental and distribution goals
• Ensure that all programs and procedures are followed, answering incident ticket escalations from 3rd Party companies

About the team
• The Launch Execution, Adoption, and Facilities (LEAF) team provides internal and external infrastructure (fleet infrastructure and fuel) services for multiple Amazon business units within Amazon’s transportation network
Basic Qualifications
- High school or equivalent diploma
- 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience
- 1+ years of working with computers and Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of external or internal customer facing, complex and large scale project management experience
Preferred Qualifications
- 2+ years of Microsoft Office products and applications experience
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience working with multiple groups of stakeholders
- Experience communicating results to senior leadership, or experience in creating process improvements with automation and analysis
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Entry level competency in support of a full range of construction management/administrative tools and best practices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $54,900/year in our lowest geographic market up to $94,900/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.



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