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Urgent! Infrastructure Operations Manager Job Opening In USA, USA – Now Hiring Arena Technical Resources

Infrastructure Operations Manager



Job description

Job Title: Infrastructure Operations Manager

Location: Fort Meade, MD, Washington, D.C., Bethesda and Silver Spring


in Maryland, Arlington, Alexandria, and Fairfax in Virginia (deputed in


any one of these locations)


Eligibility: Candidate must possess an active TS/SCI clearance





Job Description:





We are seeking an experienced Infrastructure Operations Manager to


oversee and maintain the operational status of a Tech Control facility.


The ideal candidate will possess strong technical knowledge and


leadership skills, with expertise in managing cryptographic facilities


and supporting high-level technical operations.

The Infrastructure


Operations Manager will provide technical direction, supervise team


members, and ensure that all systems are running efficiently in


compliance with industry standards.





What You Will Do:





- Maintain the operational status of a Tech Control facility,


including encryption devices, switches, network operation consoles,


and circuits.





- Supervise and coordinate the activities of tech control employees in


efforts of similar size and scope.





- Provide technical direction and supervision for the restoration and


maintenance of transmission paths and facilities.





- Oversee Tier 2 Tech Control Helpdesk functions and ensure compliance


with DISAC 310-175-9.





- Develop and execute incident and service request management


processes for changes, problems, configurations, and requisitions


for equipment and services.





- Ensure effective communication with senior management and other


departments regarding the operational status and improvements.





- Maintain adherence to industry best practices for Information


Management Operations and IT Service Management (ITSM).





- Conduct regular training and professional development for tech


control staff.





What We Need:





- Bachelor’s degree in an IT-related field (required).





- Demonstrated knowledge in maintaining the operational status of a


Tech Control facility.





- Knowledge of Tech Control equipment such as Switches, Encryption


devices, Network Operation Consoles, and Circuits.





- Demonstrated successful working knowledge and supervision of tech


control employees in efforts similar in size and scope as referenced


under this Call Order.





- Oral and written communication experience with the highest levels of


management.





- Must have knowledge in operating and maintaining Tier 2 Tech Control


Helpdesk functions and DISAC 310-175-9.





- Can provide technical directions and supervision, in coordinating,


restoring and reporting functions necessary for effective


maintenance of transmission paths and facilities.





- Knowledge of industry accepted standards and best practices related


to Information Management Operations and with IT Service Management


(ITSM) best practices.





- Knowledge in handling and managing incidents and service requests


for activities such as changes, problems, configurations, and


requisitions for equipment and services.





Certifications:





- Registered Communications Distribution Designer (RCDD).





Clearance Level:





Defense Intelligence Agency (DIA) adjudicated clearance TS, SCI


eligible.



Required Skill Profession

Operations Specialties Managers



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