Job description
Description
The AWS Infrastructure Performance Partner Management (IPM) team performs a vendor management function for Colocation (colo) Data Center vendors with which AWS has deployments.
The team manages AWS’ colo vendor performance through internal feedback mechanisms as well as a formal business review program where vendors are measured on operational performance, contractual compliance, and infrastructure reliability.
This is a key business management function that is required to satisfy AWS System and Organization Controls (SOC) compliance.
IPM is responsible for commercial transactions including MTSA's, amendments, and expansions.
In addition, IPM serves as an escalation point for both our internal and external partners, manage contractual service level violations, and infrastructure risk reduction projects.
Finally, the IPM team serves as a subject matter expert that works cross-organizational with other teams in AWS to deliver service level improvements and scaling initiatives by leveraging the commercial and contractual relationships with AWS’ colocation vendors.
Through these activities, the function supports and empowers Operations, Security, Engineering, and other key stakeholders, both internal and external, to drive continuous improvements in order to deliver a better and more reliable AWS customer experience.
Key job responsibilities
Key Responsibilities for this position
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Support and/or drive special projects for infrastructure improvements and risk mitigations
· Identify and drive targeted improvement initiatives
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Manage the commercial and operational relationships with assigned infrastructure partners
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Own cadence and content of our team's internal business review schedule, including reporting
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Manage and evolve our IPM partner performance dashboards
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Support the need for reporting from our business support systems
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we’re the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection.
Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
Our inclusion events foster stronger, more collaborative teams.
Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
#DCPD_Delivery
Basic Qualifications
5+ years of End to End Contract Management 5+ year of Vendor Performance Management Bachelors Degree in engineering, business, or related discipline 5+ years work experience in Data Center supply chain management.
5+ years of Colocation Vendor management.
Preferred Qualifications
Masters Degree in engineering, business (MBA), or related discipline 5+ years contract negotiations 10+ Years vendor management.
10+ years of Colocation Vendor management.
5+ years of project management in high volume business environment.
Effective stakeholder management.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets.
The base pay for this position ranges from $133,100/year in our lowest geographic market up to $220,100/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .
This position will remain posted until filled.
Applicants should apply via our internal or external career site.
Required Skill Profession
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