Infrastructure Quality Assurance Reviewer - INTL Mexico

Job Description
Insight Global is looking for an Infrastructure Quality Assurance Reviewer to join a food & beverage client remotely in Mexico.

Responsible for ensuring documentation accuracy and compliance across all phases of infrastructure delivery projects.

This includes validating that required documents are complete, properly named, and stored according to project phase and internal standards.

Conducts quality assurance reviews at key lifecycle milestones—initiation, planning, execution, and closure—while monitoring budget adherence and vendor payment timelines.

Verifies that project trackers maintained by Program Managers are current and accurate.

Enforces governance and quality standards, supports QA framework implementation, and collaborates with stakeholders to document and resolve issues.

Assists in developing and refining delivery processes, templates, and quality control checkpoints.

Engages with project teams to communicate QA findings and ensure follow-through, while providing leadership with regular reports and KPIs on project quality, vendor performance, and documentation compliance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- 5+ years of experience in Quality Assurance or Project Delivery within IT Infrastructure or Technology environments.
- Strong understanding of project documentation standards, governance frameworks, and risk/control principles.
- Strong interpersonal and communication skills; able to collaborate effectively across teams.

Fluent in English (spoken and written)
- Experience with SharePoint, ServiceNow, and Microsoft Office Suite (Excel, PowerPoint, Outlook).
- Knowledge of ITIL, ITASM (IT Asset and Service Management) - Knowledge of Waterfall and Agile methodologies