Infrastructure & Systems Manager

Job description

JEO is not your typical engineering firm.

We have a welcoming, fun, and laid-back culture that encourages communication and collaboration where our greatest strength is our team members.

If you value great work-life integration and work best in a relaxed, supportive, and inclusive environment, we may be the place where you ARE the best version of yourself.

We are a relationship-based company that prioritizes building people and providing opportunities.

With a rich history and a commitment to excellence, JEO has been serving clients since 1937.

We are a leading multidisciplinary firm working hard to improve the communities in which we live, work and play.

Join us at JEO and become part of our team that blends expertise, fun and passion for serving each other and our communities.

Together, we can make a difference while building a rewarding career!

Job Summary As the Infrastructure and Systems Manager, you will be the technical and strategic leader overseeing JEO’s core infrastructure, systems architecture and identity management.

This is a hybrid coach-player role:

• you will mentor and grow the team while remaining technically hands-on to deliver and support projects.

The ideal candidate is proactive, collaborative, and future-focused—capable of shifting seamlessly between high-level strategy and detailed execution.  Responsibilities and Duties Team Leadership & Development Mentor, coach, and grow a high-performing infrastructure and systems team Support professional development and build succession within the department Foster a collaborative, open-minded, and solution-oriented team culture Infrastructure Strategy & Execution Set the strategic direction for JEO’s server, storage, networking, and cloud infrastructure Lead modernization initiatives across SD-WAN, virtualization, backup, disaster recovery, and secure internet access through next-generation web gateway solutions Lead adoption Microsoft cloud services Identify and evaluate emerging technologies to enhance operational performance Identity & Systems Management Manage and secure user identity systems including Microsoft Entra (Azure AD), SSO, MFA, and conditional access Oversee lifecycle management for user accounts, devices, and access controls Ensure stable, secure operation of Office 365, Exchange Online, SharePoint, Teams, and Intune Manage M365 solutions deployment to support business operations Troubleshoot and resolve issues related to M365 services and applications Configure M365 service settings and security features according to organizational requirements Oversee Azure AD Groups for security and access management Maintain up-to-date M365 licensing and subscriptions Monitor platform Compliance Policies via Intune Create, maintain, and deploy applications and devices using Autopilot, Intune, and the Company Portal Proactively monitor and manage CrowdStrike for cybersecurity Stay informed about new technologies in the field to continually improve our systems Project Management Plan and manage infrastructure-related projects including system upgrades, rollouts, and migrations Develop project timelines, resources allocations, and risk mitigation plans Collaborate with cross-functional stakeholders to align infrastructure with business needs Required Qualifications:

• 10+ years of progressive experience in infrastructure, systems, or IT operations Deep knowledge of networking, servers, databases, and software solutions in the cloud  Demonstrated leadership or mentorship experience in an IT team setting  Expert knowledge of Microsoft 365, Entra/Azure AD, Exchange Online, and Intune  Hands-on experience with identity management, networking, virtualization, and endpoint management  Strong troubleshooting, communication, and documentation skills  Exceptional communication and interpersonal skills for effective teamwork and networking within the organization  Preferred Qualifications: Microsoft 365 Certified: Enterprise Administrator Expert, MCSE, or equivalent  Experience leading cross-functional infrastructure projects  Familiarity with SD-WAN, backup systems, virtualization (e.g., Hyper-V, VMware)  Experience in engineering, AEC, or project-based business environments  Experience supporting CMMC compliance efforts or working within CMMC-regulated environments   Direct involvement in acquisition assessments, technology transition planning, or IT integration related to mergers and acquisitions  Experience managing vendor relationships, strategic partnerships, and technology procurement processes  Success Characteristics Forward-thinking: Seeks long-term solutions aligned with company vision Self-directed: Proactive, takes initiative, and owns results Project-driven: Thrives in deadline-focused environments and delivers results Collaborative: Communicates well and works across teams with empathy and clarity Detail-oriented and strategic: Can toggle between vision-setting and tactical execution With offices throughout the Midwest, JEO is proud to offer a robust benefits package designed to support and protect our employees and their loved ones.


• In turn, we trust these benefits and rewards will amplify the pride and satisfaction you feel as an integral part of JEO.
• A few of the highlights include competitive salaries, insurance options, vacation/sick/flex time, 401K matching, wellness incentives, comprehensive career development support, an annual bonus program, participation in our Employee Stock Ownership Plan (ESOP) and much more aimed at enriching your experience with us.
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Required Skill Profession

Operations Specialties Managers