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Urgent! Inside Parts Sales Person Job Opening In Ada – Now Hiring Ziegler CAT

Inside Parts Sales Person



Job description

Ziegler Cat has an opening for a full-time Inside Parts Sales Person to serve our customers.

We are looking for a dedicated employee with a strong work ethic and excellent organizational, customer service, and communication skills to help support our growth.

Responsibilities:

  • Provides superior customer service face-to-face or over the telephone to customers
  • Helps customers determine correct parts needed, verify availability, and make recommendations
  • Determines the correct parts and their availability, and completes parts orders
  • Determines the supplying facility and mode of transportation for parts shipment
  • Enters proper shipping information into the parts ordering system to process the order and generate an invoice
  • Processes backorders, returns, and exchanges
  • Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process
  • Communicates with customers for sales, follow-ups, and addressing potential issues
  • Prepares quotes for service work, as well as engines, machines, and parts
  • Assists customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team member
  • Fill and prepare orders for shipment and to inventory
  • Receive parts and backorder parts
  • Fill orders with materials from stock locations
  • Help manage bin and parts locations to verify inventory records
  • Address any discrepancies in parts inventory
  • Determine the proper mode of transportation for parts shipment
  • Assess equipment, tools, and environment to ensure workplace and warehouse are free of hazards and are in compliance
  • Load and unload cargo, using forklifts
  • Build hydraulic hoses and maintain hose bench
  • Works in a cooperative manner with team and superiors
  • Maintains a safe and productive workplace, keeping in mind the specific environmental standards of the department


  • Qualifications:

  • High School Diploma or GED required; 2-year degree preferred
  • 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service
  • Up to 4 years of experience preferred
  • Positive attitude and desire to work as a team player
  • Basic computer skills (navigation, searching) and Microsoft Outlook (email)
  • Basic telephone experience
  • Basic customer service skills
  • Personal characteristics: Customer Focus, Teamwork, Learning Orientation, Efficiency, Sociability
  • Minimum Physical Requirements:

  • Push/pull up to 10 lbs

  • Lift/carry up to 50 lbs

  • Lift bulky objects

  • Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.

  • Working Conditions may be indoor and/or outdoor.

    Noise level may be loud at times.


  • Required Skill Profession

    Retail Sales Workers



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