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Urgent! Instructor - Customer Service Program Job Opening In Charlestown MA – Now Hiring Computer Systems Institute Inc
Job Description Job Description Job Title : Instructor - Customer Service Program Supervisor’s Title : Academic Dean / Program Manager Departmen t: Academics General Summary & Essential Job Duties / Responsibilities The Customer Service Specialist program instructor will teach the following courses: “Customer Relationship Management”, “Professional Communication/Call Center”, “Case Studies in Customer Service”, and “Customer Service as a Career.” The instructor will be responsible for planning and delivering approved curriculum.
Teach up to 27.5 hours week.
Prepare lesson plans.
Deliver lectures and facilitate project-based learning (PBL) on various hospitality industry topics.
Assist students in the learning process.
Evaluate and monitor student progress.
Keep necessary records to report satisfactory academic progress (SAP) to the campus dean.
Attend quarterly instructor in-service meetings.
Stay abreast with the novelties in teaching by attending professional development activities outside of CSI.
Organize and lead field trips for students at least once per quarter.
Actively contribute to program improvement.
Provide academic advising and support to students.
Education & Experience The position requires a Bachelor’s degree or higher.
The major or field of study should be in Customer Service or a related field.
If the degree is not in a related field, candidates must have at least two years of related work experience or evidence of specialized training or competency related to field and industry.
Physical requirements: While performing the duties of this job, the instructor is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment: Normal office working conditions.
The noise level in the work environment is usually moderate.
Benefits Offered Earned Sick Time Company Description Our school is focused on helping students get the skills and support they need to reach their goals.
Whether you are looking to improve your professional skills or to pursue further academic study, CSI can help! Company Description Our school is focused on helping students get the skills and support they need to reach their goals.
Whether you are looking to improve your professional skills or to pursue further academic study, CSI can help!
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Unlock Your Instructor Customer Potential: Insight & Career Growth Guide
Real-time Instructor Customer Jobs Trends in Charlestown, MA, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Instructor Customer in Charlestown, MA, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 79689 jobs in United States and 46 jobs in Charlestown, MA. This comprehensive analysis highlights market share and opportunities for professionals in Instructor Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Computer Systems Institute Inc is currently hiring and seeking a Instructor Customer Service Program to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Computer Systems Institute Inc adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Instructor Customer Service Program Jobs United States varies, but the pay scale is rated "Standard" in Charlestown MA. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Instructor Customer Service Program typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Instructor Customer Service Program interview at Computer Systems Institute Inc, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Computer Systems Institute Inc's products or services and be prepared to discuss how you can contribute to their success.
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