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Urgent! IS Application Analyst – End User Computing Job Opening In Fort Wayne – Now Hiring Parkview North Hospital

IS Application Analyst – End User Computing



Job description

Responsible for managing and supporting enterprise desktop and application delivery environments, with a focus on Citrix technologies and automated application deployment.

This role involves maintaining master images, virtual applications, and user profiles, as well as ensuring the security, reliability, and performance of end-user systems.

The ideal candidate will have experience in automation, configuration management, and technical documentation, along with a strong commitment to excellent customer support.



Key Responsibilities:


+ Manage and maintain Citrix environments, including app layering, virtual machine management, and user profile management.



+ Oversee application deployment through scripting and automation tools.



+ Support application virtualization and delivery across Citrix and Windows platforms.



+ Develop and maintain master images (preferably using MDT) for enterprise desktop deployments.



+ Manage and enforce Group Policy Objects (GPOs) for system configuration and compliance.



+ Implement security hardening standards for Windows desktops.



+ Provide remote and telephone customer support with a focus on responsiveness and resolution.



+ Maintain and manage PC and thin client environments.



+ Create and maintain technical documentation for processes, systems, and configurations.



+ Collaborate with other I/S teams to ensure smooth delivery of desktop and application services.




Education:


+ Associate’s degree in Computer Science or related field; or equivalent knowledge and skills obtained through four (4) years of comparable experience.




Licensure/Certification:


+ Industry-recognized certification (e.g., Citrix, Microsoft, or CompTIA) a plus.




Experience:


+ Minimum of three (3) years in a comparable IT role.



+ Experience managing Citrix Virtual Apps and Desktops environments.



+ Proficiency in Active Directory, including DNS, DHCP, and GPO management.



+ Hands-on experience with application packaging, scripting, deployment, and imaging tools such as MDT.



+ Strong background in desktop administration and support in enterprise environments.








Required Skill Profession

Other General



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