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IT Application Support Technician - MES Job Opening In Austin Texas – Now Hiring Ursus, Inc.


Job description

JOB TITLE: IT Application Support Technician - MES

LOCATION: Onsite in Austin, TX

DURATION: 6 month contract to hire

RATE RANGE: Market Rate




POSITION SUMMARY:



The Application Support Technician will provide essential support to the manufacturing floor, addressing various needs such as coordinating and delegating tasks, troubleshooting IT issues, maintaining printers, reviewing SOPs, processing data, and delivering tactical support for implementing changes.



The ideal candidate will be able to effectively lead and motivate the team, fostering strong, positive relationships to build a cohesive and successful group.



Please note that this position requires full-time onsite presence.



RESPONSIBILITIES:




  • Work with multiple departments in high pressure urgent need scenarios

  • Resolve issues swiftly and accurately, ensuring tasks are completed and prioritized effectively

  • Diagnose and resolve technical issues related to applications, software, and systems promptly to minimize downtime

  • Perform repetitive detailed assignments and data processing tasks

  • Collaborate with multiple departments in high-pressure situations

  • Act as the primary contact for incident management, coordinating the resolution of critical system issues

  • Troubleshoot basic network, software, and hardware related problems

  • Maintain comprehensive documentation of issues, solutions, and user guides to streamline future support processes

  • Prioritize and resolve multiple tasks efficiently in urgent scenarios



QUALIFICATIONS:




  • Experience troubleshooting basic network, software, and printing issues

  • Familiarity with Manufacturing Execution Systems (MES)

  • Proven experience with Microsoft Excel, SQL, and basic Python

  • Familiarity with configuring and printing using ZPL language on Zebra printers is a plus

  • Ability to remain composed in high-pressure, urgent situations while managing competing demands

  • Strong knowledge of Windows OS and Microsoft enterprise environments

  • Knowledge of SQL queries and Splunk queries is a plus

  • Experience working with PLC, Ignition is a plus

  • Flexibility to work weekends and any shift

  • Ability to carry heavier work equipment and stand or walk for extended periods on the production floor while troubleshooting issues



BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location.

Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated.

In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.



IND123



Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Application Potential: Insight & Career Growth Guide


Real-time IT Application Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Application in Austin, Texas, United States, highlighting market share and opportunities for professionals in IT Application roles.

19916 Jobs in United States
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430 Jobs in Austin, Texas
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Are You Looking for IT Application Support Technician MES Job?

Great news! is currently hiring and seeking a IT Application Support Technician MES to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ursus, Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for IT Application Support Technician MES Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Austin Texas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for IT Application Support Technician MES Job Success

Ursus, Inc. interview tips for IT Application Support Technician   MES

Here are some tips to help you prepare for and ace your IT Application Support Technician MES job interview:

Before the Interview:

Research: Learn about the Ursus, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Final Thought:

To prepare for your IT Application Support Technician MES interview at Ursus, Inc., research the company, understand the job requirements, and practice common interview questions.

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