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Urgent! IT Applications Specialist - Workday Job Opening In Raleigh – Now Hiring State Employees' Credit Union

IT Applications Specialist Workday



Job description

If you are motivated and believe in the credit union philosophy of People Helping People, join our team!

Position Overview:

This hybrid (remote/in-office) position is a subject matter expert in the Workday platform, system, and technology.

This individual will be able to build low code/no code solutions within systems, support solutions and implementation, document system, solution, project and team functionality, processes, decisions, etc.

This individual will also coordinate changes, liaise across IT and the business, and analyze relevant services and systems.

  • Understands, but still learning about the SECU organization, Finance Industry, banking, and has a service minded work ethic.
  • Comfortable with specific product, platform, or system the solution uses.
  • Shows interest in all of SECU IT to be well rounded and communicative.

  • Solution minded problem solver
  • Collaborative and team player attitude with excellent communication skills both written and oral.

  • Must adhere to the work schedule and attendance policy established by the manager.

  • Must be able to confidently interact with technical, non-technical, and management staff.

  • Review and refinement of the product backlog, sometimes contributing to setting priority.

  • Stay up to date on the latest industry trends and technical advancements.

  • Must be able to speak English fluently.

  • Must have strong analytical skills with high attention to detail.

  • Serves as on-call responder for software the team supports.

Responsibilities:

35%

Under general supervision:

Build:

a.

Good understanding of Platform/Systems

b.

Procedures to improve the existing systems by applying the appropriate changes or updates.

c.

Day-to-Day unit functions of specialized technology such as: User management, License management including new user setup/deactivation, roles, profiles, permissions, public groups.

d.

Medium complexity configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.

e.

Create and Optimize simple Workflows & Dashboards

10%

Support:

a.

Tier 3 support for production systems.

b.

SDLC

c.

Monitoring applications.

d.

User support.

15%

Document:

a.

Development of functional requirements

b.

Technical requirements.

c.

Business Process Workflow diagrams.

d.

Work on approved project management software.

e.

Knowledge base and deliver Technical Documentation

15%

Coordinating:

a.

Releases / CRQ Owner

b.

Application upgrades

c.

Testing & deployment

d.

User Training e.

Monitor user adoption.

15%

Liaise with:

a.

Business partners & users

b.

Vendors both for implementation projects and issue support

c.

Technical liaison to Software Engineers, systems engineers, Database Administrators, and other IT Teams.

10%

Analysis of:

a.

Customer needs and developing of functional requirements that specify what the technology solutions should do and how they should perform.

b.

Current business processes and systems to identify their strengths and weaknesses.

c.

Areas for improvement where technology can enhance efficiency, quality, or member satisfaction.

Required education:

Batchelor's degree or 4 years relevant experience

Required Experience

2 yrs

Desired Experience

5 yrs

General requirements:

Understands, but still learning about the SECU organization, Finance Industry, banking, and has a service minded work ethic.

Comfortable with Workday platform.

Shows interest in all of SECU IT to be well rounded and communicative.

Solution minded problem solver Collaborative and team player attitude with excellent communication skills both written and oral.

Must adhere to the work schedule and attendance policy established by the manager.

Must be able to confidently interact with technical, non-technical, and management staff.

Review and refinement of the product backlog, sometimes contributing to setting priority.

Stay up to date on the latest industry trends and technical advancements.

Must be able to speak English fluently.

Must have strong analytical skills with high attention to detail.

Serves as on-call responder for software the team supports.

Desired skills:

Software Development Life Cycle(SDLC)

Experience working with JIRA

Experience working with SCRUM Agile

Working knowledge of change management

Special position requirements:

Sitting for prolonged periods

Telephone for prolonged periods

Computer for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.


Required Skill Profession

Computer Occupations



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    Unlock Your IT Applications Potential: Insight & Career Growth Guide


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