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IT Client Support Specialist Job Opening In South Jordan – Now Hiring Spherion

IT Client Support Specialist

    United States Jobs Expertini Expertini › United States › Jobs › South Jordan › Computer Occupations › It Client Support Specialist

Job description

Job details Join our elite team of IT Client Support Specialists and become the first line of defense for our company's technology users.

As an IT Client Support Specialist, you'll be a hero, swooping in to resolve technical challenges and ensure our colleagues have the tools they need to succeed.

You'll be the voice of calm and competence, providing rapid, expert assistance and transforming frustrating tech issues into positive, productive experiences.

...


Responsibilities:
Your Mission, Should You Choose to Accept:

Be a Customer Champion: Listen attentively to understand the user's situation, empathize with their urgency, and document every detail with precision.

Your mission is to provide an outstanding customer experience every time.

Resolve the Unsolvable: Take charge of incoming service requests related to enterprise software and hardware.

You'll investigate, diagnose, and resolve issues, using your expertise and a comprehensive knowledge base to provide swift solutions.

Triage Master: In a fast-paced, 24/7 environment, you will assess, prioritize, and manage a wide range of incidents and requests, ensuring timely resolution or escalation.

You are the beacon of hope when technology goes awry.

Technology & Troubleshoot Wizard: Bring your deep understanding of technology to bear on all existing systems.

You'll perform investigative work, diagnose the root cause of problems, and provide effective, rapid solutions.

Hardware and Software Savant: You'll be the go-to expert for all hardware and software needs, from installation and modification to running diagnostics and performing repairs.

The Calm in the Chaos: Maintain a professional and composed demeanor, whether on the phone, via chat, or in person, even in the most difficult situations.

You build rapport and trust with every interaction.

After-Hours Guardian: Provide support during after-hours and weekend shifts as needed, proving your dedication to the mission.

Working hours: 6:00 AM - 10:00 PM (Various Shifts Available)

Skills:
Previous experience in a high-speed IT tech support role or financial services.

Education:
High School

Experience:
1-4 years

Qualifications:
Essential Superhero Qualities:

Exceptional Customer Service Skills: You are a natural at making people feel heard and supported.

Flawless Communication Skills: Your ability to communicate clearly is your greatest strength.

Problem-Solving Prowess: You can quickly diagnose complex issues and provide effective solutions.

Resilience: You thrive under pressure and can work on your own initiative.

Adaptability: You are willing to work variable shifts, including evenings, weekends, and public holidays.

Experience: A high school diploma or GED and 2-5 years of proven, related experience in a comparable, high-tech, fast-paced environment are required.

Prior technical support experience is a plus.


Please submit your resume for considerationShow lessShow more Join our elite team of IT Client Support Specialists and become the first line of defense for our company's technology users.

As an IT Client Support Specialist, you'll be a hero, swooping in to resolve technical challenges and ensure our colleagues have the tools they need to succeed.

You'll be the voice of calm and competence, providing rapid, expert assistance and transforming frustrating tech issues into positive, productive experiences.

Responsibilities:
Your Mission, Should You Choose to Accept:

Be a Customer Champion: Listen attentively to understand the user's situation, empathize with their urgency, and document every detail with precision.

Your mission is to provide an outstanding customer experience every time.

Resolve the Unsolvable: Take charge of incoming service requests related to enterprise software and hardware.

You'll investigate, diagnose, and resolve issues, using your expertise and a comprehensive knowledge base to provide swift solutions.

Triage Master: In a fast-paced, 24/7 environment, you will assess, prioritize, and manage a wide range of incidents and requests, ensuring timely resolution or escalation.

You are the beacon of hope when technology goes awry.

...


Technology & Troubleshoot Wizard: Bring your deep understanding of technology to bear on all existing systems.

You'll perform investigative work, diagnose the root cause of problems, and provide effective, rapid solutions.

Hardware and Software Savant: You'll be the go-to expert for all hardware and software needs, from installation and modification to running diagnostics and performing repairs.

The Calm in the Chaos: Maintain a professional and composed demeanor, whether on the phone, via chat, or in person, even in the most difficult situations.

You build rapport and trust with every interaction.

After-Hours Guardian: Provide support during after-hours and weekend shifts as needed, proving your dedication to the mission.

Working hours: 6:00 AM - 10:00 PM (Various Shifts Available)

Skills:
Previous experience in a high-speed IT tech support role or financial services.

Education:
High School

Experience:
1-4 years

Qualifications:
Essential Superhero Qualities:

Exceptional Customer Service Skills: You are a natural at making people feel heard and supported.

Flawless Communication Skills: Your ability to communicate clearly is your greatest strength.

Problem-Solving Prowess: You can quickly diagnose complex issues and provide effective solutions.

Resilience: You thrive under pressure and can work on your own initiative.

Adaptability: You are willing to work variable shifts, including evenings, weekends, and public holidays.

Experience: A high school diploma or GED and 2-5 years of proven, related experience in a comparable, high-tech, fast-paced environment are required.

Prior technical support experience is a plus.


Please submit your resume for considerationShow lessShow more

  • key responsibilities

    Your Mission, Should You Choose to Accept:Be a Customer Champion: Listen attentively to understand the user's situation, empathize with their urgency, and document every detail with precision.

    Your mission is to provide an outstanding customer experience every time.Resolve the Unsolvable: Take charge of incoming service requests related to enterprise software and hardware.

    You'll investigate, diagnose, and resolve issues, using your expertise and a comprehensive knowledge base to provide swift solutions.Triage Master: In a fast-paced, 24/7 environment, you will assess, prioritize, and manage a wide range of incidents and requests, ensuring timely resolution or escalation.

    You are the beacon of hope when technology goes awry.Technology & Troubleshoot Wizard: Bring your deep understanding of technology to bear on all existing systems.

    You'll perform investigative work, diagnose the root cause of problems, and provide effective, rapid solutions.Hardware and Software Savant: You'll be the go-to expert for all hardware and software needs, from installation and modification to running diagnostics and performing repairs.The Calm in the Chaos: Maintain a professional and composed demeanor, whether on the phone, via chat, or in person, even in the most difficult situations.

    You build rapport and trust with every interaction.After-Hours Guardian: Provide support during after-hours and weekend shifts as needed, proving your dedication to the mission.

  • experience

    1-4 years

  • skills

    Previous experience in a high-speed IT tech support role or financial services.

  • qualifications

    Essential Superhero Qualities:Exceptional Customer Service Skills: You are a natural at making people feel heard and supported.Flawless Communication Skills: Your ability to communicate clearly is your greatest strength.Problem-Solving Prowess: You can quickly diagnose complex issues and provide effective solutions.Resilience: You thrive under pressure and can work on your own initiative.Adaptability: You are willing to work variable shifts, including evenings, weekends, and public holidays.Experience: A high school diploma or GED and 2-5 years of proven, related experience in a comparable, high-tech, fast-paced environment are required.

    Prior technical support experience is a plus.

  • education

    High School

    • share this job.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your IT Client Potential: Insight & Career Growth Guide


    Real-time IT Client Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Client in South Jordan, United States, highlighting market share and opportunities for professionals in IT Client roles.

    27024 Jobs in United States
    27024
    158 Jobs in South Jordan
    158
    Download It Client Jobs Trends in South Jordan and United States

    Are You Looking for IT Client Support Specialist Job?

    Great news! is currently hiring and seeking a IT Client Support Specialist to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Spherion adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for IT Client Support Specialist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in South Jordan. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for IT Client Support Specialist?

    Key qualifications for IT Client Support Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for IT Client Support Specialist?

    To improve your chances of getting hired for IT Client Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for IT Client Support Specialist Job Success

    Spherion interview tips for IT Client Support Specialist

    Here are some tips to help you prepare for and ace your IT Client Support Specialist job interview:

    Before the Interview:

    Research: Learn about the Spherion's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your IT Client Support Specialist interview at Spherion, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Spherion's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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